Windows 7 Black screen
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Steve-O 2004




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PostPosted: Tue, 28th Dec 2010 15:47    Post subject: Windows 7 Black screen
just bought a new MSI CR630 laptop with Windows7 64bit but randomly i will get blank black screen errors eg I will be browsing the net then it will freeze and it all goes black and I have to turn off by the power button and turn it back on, in fact it did it during writing this...

But sometimes you can leave it on all day and its fine.

I have updated to all the latest windows 7 updates

it does it when running off battery power and the psu

does anyone have any ideas on what it could be?


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'...more and more of our imports are coming from overseas.'
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Spazmotic
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PostPosted: Tue, 28th Dec 2010 15:50    Post subject:
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Steve-O 2004




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PostPosted: Tue, 28th Dec 2010 16:14    Post subject:
thanks Ill try that


George W Bush -

'...more and more of our imports are coming from overseas.'
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Steve-O 2004




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PostPosted: Wed, 29th Dec 2010 10:14    Post subject:
so far that fix on the link you sent is working Smile thanks


George W Bush -

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Spazmotic
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PostPosted: Wed, 29th Dec 2010 12:55    Post subject:
Good to hear, No problem.
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Steve-O 2004




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PostPosted: Thu, 27th Jan 2011 22:46    Post subject:
its doing it again Sad

Im thinking its power or heat related possibly?

Does it alot more when on battery power, still does it now and then on mains But it seems to be only after its been used a while.

Got a years guarantee so going to swap it for another


George W Bush -

'...more and more of our imports are coming from overseas.'
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Spazmotic
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PostPosted: Thu, 27th Jan 2011 22:49    Post subject:
Sorry to hear that man.. when it goes black are you sure it's not just turning off? It could be a faulty power connection, which technically you could fix if you are comfortable with a soldering iron, but the best option is probably to RMA it since you have warranty coverage.
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Spazmotic
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PostPosted: Thu, 27th Jan 2011 22:54    Post subject:
Alternatively, if it's just the monitors going black and the fans are still going, try giving the monitor a swift lil jolt (dont' hit it..just try moving it back and forth a little bit, see if the connection is giving out)
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Steve-O 2004




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PostPosted: Sun, 30th Jan 2011 09:35    Post subject:
its not turning off the lights are still on etc

you can tell when its going to do it as everything freezes (cant move the mouse etc) then 5 - 10 seconds later it goes to a black screen where the only way to get it back on is to hold the power button down to turn it off then turn back on again


George W Bush -

'...more and more of our imports are coming from overseas.'
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VGAdeadcafe




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PostPosted: Sun, 30th Jan 2011 09:49    Post subject:
Last time I saw this happen it was because of 2 burnt out pins at the CPU's 4-pin power supply. It would also get hot.

If you can quickly reproduce the problem by running a CPU benchmark, then it's CPU related. Try running a CPU benchmark.
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Steve-O 2004




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PostPosted: Mon, 31st Jan 2011 00:18    Post subject:
will have a go tomorrow, will something like CPU Mark put it under enough stress?


George W Bush -

'...more and more of our imports are coming from overseas.'
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me7




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PostPosted: Mon, 31st Jan 2011 00:36    Post subject:
Prime95, has a torture test for continuous stress.
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tonizito
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PostPosted: Mon, 31st Jan 2011 00:52    Post subject:
Intel Burn Test is pretty good too.


boundle (thoughts on cracking AITD) wrote:
i guess thouth if without a legit key the installation was rolling back we are all fucking then
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Steve-O 2004




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PostPosted: Tue, 1st Feb 2011 22:47    Post subject:
tried them and the damn thing hasnt done it for ages now!!! (watch it decide to do it in the next 5 mins)


George W Bush -

'...more and more of our imports are coming from overseas.'
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Steve-O 2004




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PostPosted: Wed, 2nd Feb 2011 23:20    Post subject:
I wonder if the heat from the stress test has sorted it out if it was a dodgy solder joint? still hasnt done it!!


George W Bush -

'...more and more of our imports are coming from overseas.'
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VGAdeadcafe




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PostPosted: Thu, 3rd Feb 2011 05:49    Post subject:
What the heck ? Run a memory stress test, then Very Happy

(In my previous post I thought we were talking about desktop, btw.)
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Steve-O 2004




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PostPosted: Thu, 3rd Feb 2011 08:25    Post subject:
ah no, its a laptop, Its on its 5th battery charge now and still no crashing!!! before it was crashing at least once or twice per a charge!! WTF, I thought a stress test was to find a weakness / problem in your setup, not repair it Laughing Laughing Laughing

I used something called ORTHOS which did both CPU and RAM


George W Bush -

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Steve-O 2004




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PostPosted: Mon, 7th Feb 2011 21:19    Post subject:
7 days of it not doing it and it goes and does it again today Sad

dont think its heat related as I was just browsing Play.com not realy using any memory, graphics or processor power for that...

Will just take it back and swap it for another, must be something internal


George W Bush -

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Ragedoctor




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PostPosted: Mon, 7th Feb 2011 22:20    Post subject:
Steve-O 2004 wrote:
7 days of it not doing it and it goes and does it again today Sad

dont think its heat related as I was just browsing Play.com not realy using any memory, graphics or processor power for that...

Will just take it back and swap it for another, must be something internal


My brother has the exact same issue on his desktop computer. We have switched all the hardware and it still persists, even after a cleanswipe of the PC. We have found the issue to be related to the powerconnectors in his room. An expensive joke I can tell you.
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Steve-O 2004




Posts: 2851

PostPosted: Mon, 7th Feb 2011 22:36    Post subject:
but this is happening with battery power so no mains problem.

happened again 5 mins ago even with 95% battery power


George W Bush -

'...more and more of our imports are coming from overseas.'
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Steve-O 2004




Posts: 2851

PostPosted: Sun, 13th Feb 2011 16:12    Post subject:
must have been a hardware issue swapped the laptop 6 days ago and no problems yet Very Happy


George W Bush -

'...more and more of our imports are coming from overseas.'
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