Fuck microsoft
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Krille666




Posts: 387
Location: Finland
PostPosted: Tue, 29th Apr 2008 20:11    Post subject: Fuck microsoft
So, almost two weeks ago I sent my RLOD 360 to microsoft and a week after that I get an email saying that my xbox has been shipped, and I got a UPS tracking number, this was thursday. Well, the tracking number didn't work until today, and geuss what it says! It says they've just received the billing information and that it hasn't been sent anywhere!! This just pisses me off since I've waited to play GTA since it got leaked, and I was expecting my xbox to arrive today. Even if it arrived tomorrow or the day after I'll still be busy partying but it would've been nice to play some GTAIV.

Oh, and I sent a slightly angrily toned email to them today and I'm waiting for them to respond. IT wasn't a "Fuck you you shithole for having such crappy service" message because that's just not nice, but it explained my situation and how I was unhappy with it and that I wanted them to do something to prevent it from happening in the future.

Well, if it isn't here by friday I'll have a real reason to be angry since the email said it would take max 7 workdays for it to arrive, and thursday is not a workday so.
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Cohen




Posts: 7155
Location: Rapture
PostPosted: Tue, 29th Apr 2008 20:25    Post subject:
that sucks. Well, I have to wait until next friday til my pay cheque goes in so I can buy a new 360 to play. We shall share this Crying or Very sad together.


troll detected by SiN
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SycoShaman
VIP Master Jedi



Posts: 24468
Location: Toronto, Canada
PostPosted: Tue, 29th Apr 2008 20:45    Post subject:
It takes 4-6 weeks before you receive your console.

It may or may not take that long, but thats the guide they go buy. It all depends on where the repair centre is compared to your house.


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Krille666




Posts: 387
Location: Finland
PostPosted: Tue, 29th Apr 2008 21:00    Post subject:
SycoShaman wrote:
It takes 4-6 weeks before you receive your console.

It may or may not take that long, but thats the guide they go buy. It all depends on where the repair centre is compared to your house.

1. When the UPS guy picked up the package it was a thursday. and on tuesday it was in germany, that's 4 workdays (Finland to Germany)
2. Two days later, a thursday. They send me an email saying they've sent it back to me, along with a tracking number AND the page at service.xbox.com says they've sent it
3. So now we know that it takes about 4 workdays for it to get to Germany,2 days for them to fix it and sen it back, and it should take 4 days for it to be here, ofcourse it can take longer but 7 days is maximum.

So what I feel thtat they've done wrong here, is that they've said that they've sent it but UPS says that they have not. It might just be that UPS is after or something but it doesn't seem like that.
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stuart2004stuart
Banned



Posts: 319

PostPosted: Tue, 29th Apr 2008 22:52    Post subject:
its probably in a que at a UPS hub.

Patience.
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korkin




Posts: 495

PostPosted: Wed, 30th Apr 2008 09:43    Post subject:
Don't you need a mod chip to play the leaked gta ? And if yours has it, how did microsoft accept it?
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deelix
PDIP Member



Posts: 32062
Location: Norway
PostPosted: Wed, 30th Apr 2008 09:48    Post subject:
korkin wrote:
Don't you need a mod chip to play the leaked gta ? And if yours has it, how did microsoft accept it?
You just need to flash the DVD drive with a community made FW.
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Krille666




Posts: 387
Location: Finland
PostPosted: Wed, 30th Apr 2008 14:29    Post subject:
korkin wrote:
Don't you need a mod chip to play the leaked gta ? And if yours has it, how did microsoft accept it?


i just put the warranty sticker back on after flashing it.

and btw. I jsut called customer support and they said that it was actually sent on monday and not last thrusday and they apologized for the mistake so it's all good now Smile
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Bigperm




Posts: 1908
Location: Alberta,Canada
PostPosted: Wed, 30th Apr 2008 16:26    Post subject:
SycoShaman wrote:
It takes 4-6 weeks before you receive your console.

It may or may not take that long, but thats the guide they go buy. It all depends on where the repair centre is compared to your house.


2-3 weeks max is what they quote.

I sent my step sons 360 in for RROD and the entire turn around time from when i dropped it off at purolator to when i received it on my door step was 1.5 weeks. I was impressed.


Jenni wrote:
I drunk. I don't fucking care!
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SycoShaman
VIP Master Jedi



Posts: 24468
Location: Toronto, Canada
PostPosted: Wed, 30th Apr 2008 18:41    Post subject:
Krille666 wrote:
SycoShaman wrote:
It takes 4-6 weeks before you receive your console.

It may or may not take that long, but thats the guide they go buy. It all depends on where the repair centre is compared to your house.

1. When the UPS guy picked up the package it was a thursday. and on tuesday it was in germany, that's 4 workdays (Finland to Germany)
2. Two days later, a thursday. They send me an email saying they've sent it back to me, along with a tracking number AND the page at service.xbox.com says they've sent it
3. So now we know that it takes about 4 workdays for it to get to Germany,2 days for them to fix it and sen it back, and it should take 4 days for it to be here, ofcourse it can take longer but 7 days is maximum.

So what I feel thtat they've done wrong here, is that they've said that they've sent it but UPS says that they have not. It might just be that UPS is after or something but it doesn't seem like that.


I know what your saying dude

but you cant complain to microsoft (or rather, they wont care) unless its been over 6 weeks. Trust me, ive tried lol


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Krille666




Posts: 387
Location: Finland
PostPosted: Thu, 1st May 2008 01:00    Post subject:
SycoShaman wrote:
Krille666 wrote:
SycoShaman wrote:
It takes 4-6 weeks before you receive your console.

It may or may not take that long, but thats the guide they go buy. It all depends on where the repair centre is compared to your house.

1. When the UPS guy picked up the package it was a thursday. and on tuesday it was in germany, that's 4 workdays (Finland to Germany)
2. Two days later, a thursday. They send me an email saying they've sent it back to me, along with a tracking number AND the page at service.xbox.com says they've sent it
3. So now we know that it takes about 4 workdays for it to get to Germany,2 days for them to fix it and sen it back, and it should take 4 days for it to be here, ofcourse it can take longer but 7 days is maximum.

So what I feel thtat they've done wrong here, is that they've said that they've sent it but UPS says that they have not. It might just be that UPS is after or something but it doesn't seem like that.


I know what your saying dude

but you cant complain to microsoft (or rather, they wont care) unless its been over 6 weeks. Trust me, ive tried lol


I agree that they wont care.

And a uodate to my situation: UPS is saying my xbox will arrive next tuesday, wich is kindof a bummer but a good thing in a sence since I ordered GTAIV today so I will probably have it next week(They can't send it today because I ordered too late and not tomorrow because it's a holiday here and on friday they will send it and on monday or tuesday i'll have it... as long as they have it in stock)
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SpykeZ




Posts: 23710

PostPosted: Thu, 1st May 2008 03:45    Post subject: Re: Fuck microsoft
Krille666 wrote:
So, almost two weeks ago I sent my RLOD 360 to microsoft and a week after that I get an email saying that my xbox has been shipped, and I got a UPS tracking number, this was thursday. Well, the tracking number didn't work until today, and geuss what it says! It says they've just received the billing information and that it hasn't been sent anywhere!! This just pisses me off since I've waited to play GTA since it got leaked, and I was expecting my xbox to arrive today. Even if it arrived tomorrow or the day after I'll still be busy partying but it would've been nice to play some GTAIV.

Oh, and I sent a slightly angrily toned email to them today and I'm waiting for them to respond. IT wasn't a "Fuck you you shithole for having such crappy service" message because that's just not nice, but it explained my situation and how I was unhappy with it and that I wanted them to do something to prevent it from happening in the future.

Well, if it isn't here by friday I'll have a real reason to be angry since the email said it would take max 7 workdays for it to arrive, and thursday is not a workday so.


UPS is the last shipping company you want handling any of your packages.


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Krille666




Posts: 387
Location: Finland
PostPosted: Thu, 1st May 2008 08:39    Post subject: Re: Fuck microsoft
SpykeZ wrote:
Krille666 wrote:
So, almost two weeks ago I sent my RLOD 360 to microsoft and a week after that I get an email saying that my xbox has been shipped, and I got a UPS tracking number, this was thursday. Well, the tracking number didn't work until today, and geuss what it says! It says they've just received the billing information and that it hasn't been sent anywhere!! This just pisses me off since I've waited to play GTA since it got leaked, and I was expecting my xbox to arrive today. Even if it arrived tomorrow or the day after I'll still be busy partying but it would've been nice to play some GTAIV.

Oh, and I sent a slightly angrily toned email to them today and I'm waiting for them to respond. IT wasn't a "Fuck you you shithole for having such crappy service" message because that's just not nice, but it explained my situation and how I was unhappy with it and that I wanted them to do something to prevent it from happening in the future.

Well, if it isn't here by friday I'll have a real reason to be angry since the email said it would take max 7 workdays for it to arrive, and thursday is not a workday so.


UPS is the last shipping company you want handling any of your packages.


Well, there's nothing I can do about it. It's microsoft that says it has to be UPS. Probably because it's cheapest or something.
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SycoShaman
VIP Master Jedi



Posts: 24468
Location: Toronto, Canada
PostPosted: Thu, 1st May 2008 20:36    Post subject: Re: Fuck microsoft
SpykeZ wrote:
Krille666 wrote:
So, almost two weeks ago I sent my RLOD 360 to microsoft and a week after that I get an email saying that my xbox has been shipped, and I got a UPS tracking number, this was thursday. Well, the tracking number didn't work until today, and geuss what it says! It says they've just received the billing information and that it hasn't been sent anywhere!! This just pisses me off since I've waited to play GTA since it got leaked, and I was expecting my xbox to arrive today. Even if it arrived tomorrow or the day after I'll still be busy partying but it would've been nice to play some GTAIV.

Oh, and I sent a slightly angrily toned email to them today and I'm waiting for them to respond. IT wasn't a "Fuck you you shithole for having such crappy service" message because that's just not nice, but it explained my situation and how I was unhappy with it and that I wanted them to do something to prevent it from happening in the future.

Well, if it isn't here by friday I'll have a real reason to be angry since the email said it would take max 7 workdays for it to arrive, and thursday is not a workday so.


UPS is the last shipping company you want handling any of your packages.


aye, i agree. Fedex for the win. thats what company microsoft uses in canada


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Martian123




Posts: 920

PostPosted: Sat, 3rd May 2008 10:53    Post subject:
Fed Ex is great, but UPS is fine if you're not time sensitive.


Read not to contradict and confute, nor to believe and take for granted, but to weigh and consider.

To the world you may be one person, but to one person you may be the world.

In all your remembering, remember that you have choices
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Krille666




Posts: 387
Location: Finland
PostPosted: Sat, 3rd May 2008 14:25    Post subject:
Martian123 wrote:
Fed Ex is great, but UPS is fine if you're not time sensitive.


Well I'm time sensitive Very Happy
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Krille666




Posts: 387
Location: Finland
PostPosted: Wed, 7th May 2008 16:11    Post subject:
It arrived yesterdayh and I played for 4.5h They only changed the motherboard so I can still blay backups yaay Very Happy
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Posts: 3074
Location: San Diego, CA
PostPosted: Wed, 7th May 2008 16:20    Post subject:
where is your apology for swearing at microsoft?
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Krille666




Posts: 387
Location: Finland
PostPosted: Thu, 8th May 2008 06:47    Post subject:
MasterJuba wrote:
where is your apology for swearing at microsoft?


I'm not gonna apologize, they did the mistake, and they apologized, that's it.
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zkoa




Posts: 16

PostPosted: Fri, 9th May 2008 14:54    Post subject:
So you send it in with the custom firmware? I got the ring of death about a month ago, but i haven't sent the xbox yet because I haven't had the time to change the firmware back. Don't they check the drive firmware?
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Krille666




Posts: 387
Location: Finland
PostPosted: Sat, 10th May 2008 13:02    Post subject:
zkoa wrote:
So you send it in with the custom firmware? I got the ring of death about a month ago, but i haven't sent the xbox yet because I haven't had the time to change the firmware back. Don't they check the drive firmware?


Apparently they don't chech the firmware when you have the red rings, but maybe they do if you have some kind of DVD drive problem they will. I sent it in custom firmware and all.
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pancake




Posts: 1091
Location: England
PostPosted: Sat, 10th May 2008 22:01    Post subject:
took 11 days for microsoft to pick up and return my rrod 360.. and they were kind enough to send it back with my hacked firmware dvd drive... so for once i have to say.. i love microsoft
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Skaven




Posts: 158

PostPosted: Sat, 10th May 2008 23:24    Post subject:
UPS are cocks, we use them at work now since they bought lynx out who we used to use. Wankers are stealing shit and all kinds of bollocks, never gets here on time and they're always ratty as hell when we don't answer the door straight away (its a retail shop, hard to tell a customer to piss off while I run downstairs to the stock room - pay them to wait 15 minutes anyway!)
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