So I order a lot of small things on negro derpday to reach a certain sum, where shipment to Israel becomes free.
So I ordered 7 items. Amazon is making 6 different shipments. One item is not sold directly from Amazon, so I get why that is separate. But the rest are shipping from Amazon directly. They are using different shipping companies. And the way these assholes operate in Israel (unrelated to Amazon), they prefer to leave the package in some store. So each shipping company has their own list of stores I can collect the items from.
Can't they just wait for 3 days until they have all the items, then ship the whole thing?
I usually ignore the shipping company messages to choose a drop off location and they eventually send a delivery guy to my house.
Sure, but then they attempt delivery anywhere from 8:00 to 18:00 without any notice. And then they call and say "I'm here with the package, where the hell are you???" as if people don't work or otherwise have business outside their home.
Mm'yeah my last experience was like that as well.
Instead of just waiting one day more they send me 3 different packages in one go. 2 packages at two different stores.
Another one stuck for a week at another town because they didn't contact me when to drop it off at my home (had to call them myself wtf was going on). That package was the smallest(cable crimper) that could have easily gone through regular post and in the mailbox (the size of an eyeglass case).
A waste of sending a truck my way. Even the driver was going: this was it?
Doesn't matter how shit a job is, you expect some professionalism. If they can't be bothered with that they should just get into the social system or go through a euthanasia procedure. :>
"We came to your house but you weren't there so we dropped it off at this pick-up point." Notes.
Even though you heard them go up three stairs, opening the mailbox that is inside your front door to drop that note. Every fucking time. Only time I bitched at them when I paid for it to be home delivered and they not even coming by though.
Now they can just get away with it since we live in a house and the mailbox is at the end of the street, so can't hear them arrive.
It's really a shit company though. Have to contact their support every two months for shit going wrong.
Yeah, don't forget guys that being a delivery man is considered a shameful job, apparently, and not many (young or otherwise) people want do it. Meanwhile, the number of shipments is increasing. It must be very difficult to hire people for these jobs, let alone quality people.
I miss the days people were proud in the jobs they didâwhatever the job.
They're put on crazy, soul-crushing schedules that nobody but a handful can sustain for more than a few months for low salaries. Amazon thrives on a heavy turnover.
Their shipping logic seems absurd but we can be 100% sure it's the cheapest for them.
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They're put on crazy, soul-crushing schedules that nobody but a handful can sustain for more than a few months for low salaries. Amazon thrives on a heavy turnover.
Their shipping logic seems absurd but we can be 100% sure it's the cheapest for them.
As someone who does a lot of number crunching, it's often ridiculous how something that at first looks woefully inefficient is actually the most affordable solution. The size of boxes is one of those. You can have 10 or more sizes of boxes to have as little waste as possible but
a) the more boxes you order of the same size, the cheaper it gets
b) the time needed to calculate which box is best suited already costs more than the box itself
c) different sizes of boxes means workers who have to wrap these boxes will be slower than if they had only a few sizes - the more often you do the same task, the better you get at it.
d) shipping is often based on weight and not on box size so you ONLY save the tiny bit of money on a smaller box which is maybe 2-3 pennies
For the example above: most cardboard boxes are rated for a certain amount of weight. Books are heavy so two books may be too much for a regular box hence ... 27 boxes.
Since it's a paywall, I'll quote the full article:
Quote:
You Might Be Buying Trash on AmazonâLiterally
Dumpster divers say itâs easy to list discarded toys, electronics and books on the retailerâs platform. So we decided to try.
Just about anyone can open a store on Amazon.com and sell just about anything. Just ask the dumpster divers.
These are among the dedicated cadre of sellers on Amazon who say they sort through other peopleâs rejects, including directly from the trash, clean them up and list them on Amazon.com Inc. AMZN 1.01% âs platform. Many post their hunting accounts on YouTube.
They are an elusive lot. Many The Wall Street Journal contacted wouldnât give details about their listings, said they stopped selling dumpster finds or no longer listed them as new, didnât respond to inquiries or stopped communicating. Some said they feared Amazon would close their stores.
So the Journal set out to test whether these claims were true. Reporters went dumpster diving in several New Jersey towns and retrieved dozens of discards from the trash including a stencil set, scrapbook paper and a sealed jar of Trader Joeâs lemon curd.
The Journal set up a store on Amazon to see if it could list some of its salvaged goods for sale as new.
It turned out to be easy.
Amazonâs stated rules didnât explicitly prohibit items salvaged from the trash when the Journal disclosed the existence of its store to the company last month. The rules required that most goods be new and noted that sellers could offer used books and electronics, among other things, if they identified them as such.
âSellers are responsible for meeting Amazonâs high bar for product quality,â an Amazon spokeswoman said. Examples the Journal presented to Amazon of dumpster-sourced listings âare isolated incidents,â she said. âWe are investigating and will take appropriate action against the bad actors involved.â
She declined to comment on the Journalâs store.
Late last week, Amazon said it updated its policy to explicitly prohibit selling items taken from the trash, adding to its list of unacceptable items any âintended for destruction or disposal or otherwise designated as unsellable by the manufacturer or a supplier, vendor, or retailer.â
Control issues
Amazon exerts limited control over its third-party marketplace, which connects buyers with millions of merchants around the world. The company has said it isnât liable for what these merchants sell, saying in court cases Amazon itself isnât the one selling the products listed by third parties.
âWe had an internal saying: Unless the productâs on fire when we receive it, we would accept anything,â said James Thomson, who helped oversee the Fulfillment By Amazon programâunder which Amazon handles logistics for third-party sellersâbefore leaving in 2013. He is now a consultant to brands with Amazon accounts. In his view, he said, âUltimately consumers are the police of the platform.â
The Amazon spokeswoman said Mr. Thomsonâs âstatements are demonstrably false.â Mr. Thomson said he stood by his assertions.
Wade Coggins, near Beaverton, Ore., said he finds items to sell on Amazon and eBay in store clearance sections, abandoned storage units and dumpsters. He said he has salvaged cardboard boxes, bubble wrap and peanuts from trash bins to package his orders.
Blemishes need to be cleaned off, he said, adding that some people shrink-wrap items to make them look more legitimate. âWhen you send stuff in to Amazon,â he said, âit needs to look brand new.â
Mr. Coggins identified one Amazon store and said he had another that he declined to disclose. The Amazon spokeswoman said the company couldnât find evidence of a second store.
To list items under Amazon Primeâthe subscription service offering quick, free deliveryâthird-party sellers send them to an Amazon warehouse where the retailer handles packaging, delivery and returns. Shipping boxes or labels often include Amazon branding. Sellers can also ship directly to customers from their homes and warehouses, qualifying for a Prime designation if they enroll in a program called Seller Fulfilled Prime.
Amazon merchant David Gracy, 49, who among other things resells new merchandise purchased from stores and brand closeouts, said his business partner in 2016 salvaged items from dumpsters including a batch of humidifiers and keyboards in Austin, Texas. Mr. Gracyâs Amazon store sold such items for more than a year under Amazon Prime, he said. He said he hasnât sold dumpster finds since then.
He said he wouldnât be comfortable selling certain salvaged items, such as food, on the site, but âAmazonâs not going to ask âWhereâd you get it from? Did you get it from a dumpster?â â
âDJ Coâ opens shop
Amazon said it requires sellers to provide government-issued identification and uses a âsystem that analyzes hundreds of unique data points to identify potential riskâ and âwe proactively block suspicious businesses.â
The Journal applied to open an Amazon store in September by submitting a reporterâs driverâs license and bank statement. Two days later, âDJ Coâ was open for business.
An email arrived declaring: âWelcome to Fulfillment by Amazon.â The Journal signed up for a $39.99-a-month account and paid additional fees, such as for storage.
Late one night several days before the store opened, reporters with flashlights and blue latex gloves visited Clifton, Clark and Paramus, N.J., scouring dumpsters behind outlets such as a Michaels craft store and a Trader Joeâs grocery.
The bins were a humid mess of broken glass and smashed boxes, a stench of rot in the air. Several products were in original packaging, some soiled with coffee grounds, moldy blackberries or juice from a bag of chicken thighs.
Among items the reporters retrieved were a stencil set, a sheet of scrapbook paper and the lemon curd. The curd jar showed an expiration date of May 2020.
The Journal cleaned and packed the three itemsâbubble-wrapping and taping the curd jarâand mailed them to an Amazon warehouse in Pennsylvania in September and October. The Journal completed Amazonâs documentation requirements by specifying the itemsâ universal product codes, the numbers next to bar codes on most products.
Amazon didnât ask about the inventoryâs origins or sell-by dates.
The Journalâs dumpster finds were soon up for sale with an Amazon Prime logo, available to millions of shoppers, including the listing for âTrader Joeâs Imported English Authentic Lemon Curd 10.5ozâ at $12.00.
After a later dumpster dive, the Journal was able to go through almost all of the listing process with salvaged breath mints, sunflower seeds, marmalade, crispbread, fig fruit butter, olives, a headband and a Halloween maskâstopping just short of shipping them to the Amazon warehouse, which is required for an item to appear for purchase on the site.
To list a sunscreen lotion, Amazon asked for a safety-data sheet. Attempts to list a protein powder, a pea-powder dietary supplement and a face sheet maskâall from the diveâelicited a request from Amazon for proof of purchase.
A Trader Joeâs spokeswoman, Kenya Friend-Daniel, said the grocer doesnât approve of its productsâ sale on Amazon and that its policy is to discard an item only if it isnât fit for sale. Michaels spokeswoman Mallory Smith said: âWe do not approve of the sale of Michaels products by unauthorized third party sellers.â
âBroken thingsâ
Amazon uses warehouse workers to identify problematic products, and computers direct workers to make spot checks. Some former employees said the daily volume is often too large to handle, with workers charged with scanning sometimes hundreds of items an hour.
âI myself ignored broken things more often than not,â said Chris Grantham, who held several roles in Amazonâs fulfillment center in Ruskin, Fla., until 2017, including quality-assurance inspector.
Amazon urged speed over precision, penalizing workers who didnât hit productivity requirements, he said. Workers sometimes changed expiration dates for expired products in the computer, he said, so they wouldnât be expected to perform a complicated disposal processâa shortcut noted by several warehouse employees in a discussion reviewed by the Journal in a restricted Facebook group for Amazon workers.
The Amazon spokeswoman said workers have the authority to sideline unacceptable products and that Amazon employs âmultiple checks and balances in the inventory and picking process to ensure quality control standards are upheld.â Regarding worker-productivity requirements, she said âperformance is measured and evaluated over a long period of time.â
Jesse Durfee said he has used Amazon to sell toys, videogames, electronics and trinkets from dumpsters including bins behind Michaels and GameStop stores. The 26-year-old in Torrington, Conn., said one of his favorite places to find things to list on Amazon is his town dump. He said he lists his dumpster finds as used and declined to identify his storefront, saying he fears other sellers might try to sabotage him.
In a 2017 YouTube video, he tests out television remote controls he said he found in a dumpster and tells viewers they can wash off corroded battery compartments with baking soda and water.
He said he opened his Amazon store six years ago after realizing it was more lucrative to resell inventory than work as a photographer. âI started with dumpster diving because I had no money to buy inventory,â he said, and branched into buying at thrift stores and discount-store clearance sections for items to sell on Amazon.
âIâll go to pawnshops, Iâll go dumpster diving,â he said. âIâm one of those people who does everything.â
Negative comments
Some sellers on Amazonâs internal discussion boards have voiced concerns about garbage showing up on the site. One, in a post titled âDumpster Divers Overrunning Beauty Category,â wrote of items in bad condition that resulted in complaints directed at the poster and other sellers in the category.
The Amazon spokeswoman said the sellerâs characterization of the category as being overrun âis wrong and baseless.â
To see if Amazon customers shared such concerns, the Journal analyzed about 45,000 comments posted on Amazon in 2018 and 2019. It found nearly 8,400 comments on 4,300 listings for foods, makeup and over-the-counter medications with keywords suggesting they were unsealed, expired, moldy, unnaturally sticky or problematic in some other way.
About 544 of the 4,300 products were promoted as Amazonâs Choice, which many consumers take to be the companyâs endorsement. Amazonâs website says the label reflects a combination of factors such as ratings, pricing and shipping time.
Among the 4,300 listing the Journal reviewed, 241âincluding generic ibuprofen, Sun Chips and an Amazonâs Choice face lotionâhad at least five reviews from different customers suggesting the item was used or expired.
One reviewer said lipstick arrived with no packaging, marred and mildewed. Five reviewers said they received a protein bar sprouting white fungus, one writing: âMy daughter has eaten a handful of them and called me into the kitchen today to show me that there was MOLD on the bar she had eaten half of!!!!!!â
Last year, Eileen Anastassopoulos bought her sonâs favorite grape-flavored applesauce from an Amazon third-party seller, she told the Journal. The squeezable packets had expired seven months before, said the 39-year-old mother, who left a review with a photo showing its November 2017 âbest beforeâ date to warn others.
Amazon sent a new shipment after she complained, she said, but âif I wasnât a diligent person checking expiration dates I could have had an issue with my son.â The Journal couldnât identify her seller but did find another seller of the same applesauce that received recent reviews alleging the sale of expired or damaged products.
The Amazon spokeswoman said the company investigates product reviews and takes corrective actions as needed. Of those the Journal identified, she said, âthe product reviews where customers expressed issues with quality represents less than 0.01% of orders on those products.â
She said Amazon uses âa combination of artificial intelligence and manual systems to monitor for product quality and safety concerns in our storeâ and that if a product fails its guidelines, Amazon will âtake appropriate action against the seller, which may include removal of their account.â
Amazon customers donât always have total control over whom they buy from. A default setting in an Amazon account known as âcomminglingâ can mean customers think they are buying from one merchant but end up getting the product from anotherâif, say, another sellerâs product is in a warehouse closer to the buyer.
The spokeswoman said the process âallows Amazon to efficiently process, fulfill, and ship customer orders.â
Returns for sale
One class of third-party Amazon merchants buys inventory from liquidation companies, which sell bathtub-sized cardboard boxes on pallets full of products typically removed from big retailersâ shelves or warehouses, or full of returned goods. The products often arrive in the boxes uninspected and piled loose.
Heather Hooks, 40, said she has sold thousands of goods on Amazon from liquidators, mostly returns such as Lego sets, Tylenol pills, Hanes undergarments and Maybelline makeup. She estimated that about 75% of the products she buys out of liquidation are flawless and said she sells those on Amazon as new. The rest she sells on eBay and other sites, she said, labeling their condition.
Sellers say eBay has fewer restrictions on what can be listed as used. An eBay Inc. spokesperson said the site requires sellers to describe listings accurately, including whether items are used or damaged.
Ms. Hooks, who lives near St. Louis, said she makes more than $20,000 a year on Amazon selling this way and profits from a YouTube account, where she chronicles her business. Her storefront boasts hundreds of items, including toys, candy, toiletries, makeup and clothes. Amazon temporarily banned her from selling about three years ago, she said, because a brand complained she was listing its product as an unauthorized seller.
âIâm extremely picky now,â she said, saying she inspects each product to see if seals are broken or parts are missing. âEven if it has a ding on the box, I wonât send it.â
Of dumpster diving, she said: âThatâs not my scene,â but âsome people think liquidation is a little bit like that.â
On Amazonâs internal discussion board, one seller complained Amazon itself was reselling returned goods. This seller, who lists earrings, wrote in a May 2018 post that Amazon said it sometimes repackages products that customers have returned and mixes them back with inventory if warehouse workers approve. This merchant wrote of asking Amazon to stop reselling the merchantâs returned earrings but said the company justified it by saying the items were inspected at the warehouse.
âI hope one day I donât have to panic,â the merchant wrote, âevery time someone returns a pair of earrings in fear that Amazon will ship it out to the next person, along with any unhygienic diseases that may be attached to it.â
The Amazon spokeswoman said the company subjects all returns to a rigorous inspection âand all items reintroduced to inventory as new meet the same high standards as what a vendor or seller sends us directly.â
Some Amazon sellers said they buy discarded Amazon returns from liquidators and then relist them on Amazon. Amazon said it works with liquidators and that items complying with its policies are allowed for sale on Amazon.
The lemon curd
The three dumpster finds the Journal sent to the Amazon warehouse stayed on the DJ Co store for only a few secondsâthe Journal immediately bought them so nobody else could.
All came back with a return address of an Amazon warehouse in Kentucky. The stencil set was bent. The paper arrived in good condition. Both arrived in Amazon packaging, not the packaging in which the Journal sent them.
The Trader Joeâs lemon curd came back in the box the Journal packaged it in to send to Amazon, still in the same bubble wrap and tape. The only thing Amazon appeared to have done was to affix its own shipping label atop the Journalâs.
DJ Co remained open until late last week, though not stocked.
On Friday, Amazon said it updated its policy to ban items from the trash. The spokeswoman said: âSourcing items from the trash has always been inconsistent with Amazonâs high expectations of its sellers and prohibited by the Seller Code of Conduct on Amazon, which requires that sellers act fairly and honestly. Weâve updated our policy to more explicitly prohibit this type of behavior.â Asked how it will enforce the new rule, Amazon said it expanded its existing verification efforts, including increased documentation spot checks.
On Saturday, the Journal received an email from Amazon:
âYour account has been closed due to violations of our Seller Policies and Seller Code of Conduct. Specifically, we have learned that your have offered products that were sourced in a manner that does not meet Amazonâs high bar for customer trust and safety.â
regarding bigger boxes, been watching craiglist hunter on yotube a lot lately, he explained that for one big box he was getting charged almost 200+usd in shipping, if he reduzed the box size by 15% he only had to pay 70usd (16:50)
so i think they stick to one cheapest most efficient size in stead of playing puzzle with boxes
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One item is not sold directly from Amazon, so I get why that is separate. But the rest are shipping from Amazon directly. They are using different shipping companies. And the way these assholes operate in Israel (unrelated to Amazon), they prefer to leave the package in some store. So each shipping company has their own list of stores I can collect the items from. 
