Need some help with BSOD
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russ80




Posts: 4679
Location: Romania
PostPosted: Tue, 19th Jul 2016 21:36    Post subject: Need some help with BSOD
So, been testing out the ram for a few hours now... everything seems fine except i had a random BSOD earlier while playing witcher 3.

Now i know.. it might not be related to the ram since ever since i installed win10 i had around 2 or 3 bsods total (in about 6 months i think?).. but still paranoia you know, new hardware etc. Also the part where the ram is ocd and needs 1.65v when the 4790k recommends 1.5v. Etc.

So in my BIOS i left the ram speed on auto (2400) with xmp enabled. I haven't noticed anything weird when the bsod happened. Cpu was fine at 75 degrees while the case heated up (nothing strange there).

Error i got was 0x00000124. From what i searched it seemed to be related to hardware failure. Or issues with voltage (as in should be a bit lower/higher).

Any tips? Tried AIDA64 stability (not the best i guess) to test both the cpu and ram. Left it like that for 10 mins (not a great deal i know, cpu was stable, no throttle and no bsod either).

Not sure what to do, i'll play some more and see if it happens again but if it does, what would you recommend? Or how could i check better if it's ram/cpu interaction related or not?

Thanks.


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freiwald




Posts: 6968

PostPosted: Tue, 19th Jul 2016 21:43    Post subject:
the ram should be fine with xmp, everything is set automaticly.
but what do you mean with 1.5v on the cpu? is your vcore set to 1.5v or what??? Surprised



Last edited by freiwald on Tue, 19th Jul 2016 21:48; edited 2 times in total
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russ80




Posts: 4679
Location: Romania
PostPosted: Tue, 19th Jul 2016 21:46    Post subject:
freiwald wrote:
the ram should be fine with xmp, everything is set automaticly.
but what do you mean with 1.5v on the cpu? is your vcore set to 1.5v or what??? Surprised



No i mean , last time i checked 4790k recommends 1.5v ram, not 1.65v.

VCORE is 1.232-1240 from hwmonitor.


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Last edited by russ80 on Tue, 19th Jul 2016 21:48; edited 1 time in total
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freiwald




Posts: 6968

PostPosted: Tue, 19th Jul 2016 21:48    Post subject:
i guess you are running windows 10? to get some bsod there it's pretty hard to accomplish. make sure to stress test your sytem like for real. maybe take the oc out, your cpu should be good enough anyway, even without oc. you shouldn't get bsod something is wrong it's either the oc (too much, vcore too high or temps too high) or a real failure like the motherboard or ram is damaged.


Last edited by freiwald on Tue, 19th Jul 2016 21:49; edited 1 time in total
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russ80




Posts: 4679
Location: Romania
PostPosted: Tue, 19th Jul 2016 21:49    Post subject:
freiwald wrote:
i guess you are running windows 10? to get some bsod there it's pretty hard to accomplish. make sure to stress test your sytem like for real. maybe take the oc out, your cpu should be good enough anyway, even without oc.


My cpu isn't ocd Smile and yes i'm running windows 10.


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freiwald




Posts: 6968

PostPosted: Tue, 19th Jul 2016 21:50    Post subject:
check my edit im sorry, you were too fast with answering. Very Happy
i think it's a hardware failure then, if you haven't oc'd anything. either cpu mainboard or ram (for whatever reason) Sad
but maybe someone else can say something about it.
i would try a real memtest now but like you said you had some BSOD before... so it can be something else too and not related to your new ram. but just to be sure, run a test.

please help him guys, i can just advice what i would do ... Sad
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russ80




Posts: 4679
Location: Romania
PostPosted: Tue, 19th Jul 2016 21:55    Post subject:
Well honestly damaged i doubt, just a stability issue which might be fixed by a slight increase in vcore or something, been reading some forums. Either way, the cpu and mobo are still in warranty so no issue with that.

This was mostly a pre-emptive post though, since it might have just been a 1 off thing. But yeah figured i'd get some impressions in the meantime if it does happen again.

Like this thread : http://www.tomshardware.co.uk/forum/id-2214787/4790k-ddr3-2400-errors.html

yep too less vcore/QPI depends

here a list from XS all credits goes to them:

0x101 = increase vcore
0x124 = increase/decrease QPI/VTT first, if not increase/decrease vcore...have to test to see which one it is
on i7 45nm, usually means too little VVT/QPI for the speed of Uncore
on i7 32nm SB, usually means too little vCore
0x0A = unstable RAM/IMC, increase QPI first, if that doesn't work increase vcore
0x1A = Memory management error. It usually means a bad stick of Ram. Test with Memtest or whatever you prefer. Try raising your Ram voltage
0x1E = increase vcore
0x3B = increase vcore
0x3D = increase vcore
0xD1 = QPI/VTT, increase/decrease as necessary, can also be unstable Ram, raise Ram voltage
0x9C = QPI/VTT most likely, but increasing vcore has helped in some instances
0x50 = RAM timings/Frequency or uncore multi unstable, increase RAM voltage or adjust QPI/VTT, or lower uncore if you're higher than 2x
0x109 = Not enough or too Much memory voltage
0x116 = Low IOH (NB) voltage, GPU issue (most common when running multi-GPU/overclocking GPU)
0x7E = Corrupted OS file, possibly from overclocking. Run sfc /scannow and chkdsk /r


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Bob Barnsen




Posts: 31974
Location: Germoney
PostPosted: Tue, 19th Jul 2016 22:00    Post subject:
freiwald wrote:
i guess you are running windows 10? to get some bsod there it's pretty hard to accomplish.

Indeed.
Because when i get one once in a while (1-2 per month), the fucking OS just reboots after showing the BSOD for 0.5 sec.

And of course never anything useful can be found in the Event Log.

____________

@russ80
Do stress tests for your RAM (Memtest86) and maybe even your CPU (Prime95). like Freiwald said.

Also tried loading the default settings for your UEFI?

Might also try looking for new mainboard drivers, as i think XMP RAM can be a bit problematic at times?
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russ80




Posts: 4679
Location: Romania
PostPosted: Tue, 19th Jul 2016 22:05    Post subject:
Mainboard drivers or BIOS?

Will try the rest as well.

Hah funny :

Type AMI BIOS Language English
Release Date 2016-02-17 Version 1.D
File Size 6 MB File
Description - Improved memory compatibility.
- Support PSC B-die DDR3 Memory
- Fix that system is not able to boot from legacy DVD ROM when RAID is activated.
- Updated CPU microcode.

...

I never installed a bios tho Very Happy


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Bob Barnsen




Posts: 31974
Location: Germoney
PostPosted: Tue, 19th Jul 2016 22:11    Post subject:
Sorry, i meant your BIOS/UEFI drivers. Very Happy


If you chose to install via Windows, i would remove the new RAMs. You don't want to have a sudden BSOD while it's flashing. Very Happy
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russ80




Posts: 4679
Location: Romania
PostPosted: Tue, 19th Jul 2016 22:19    Post subject:
Nah installed via BIOS / USB stick. All done now. Will check some tests then.

Memtest86 would do it? i mean, if it's cpu vcore related and not the actual ram. Also how long would it take aprox? Smile

Hm ran prime95 (3rd test that also tests ram heavily).. it got to like 95 degrees (max) then i stopped it after a while, didn't like. Then i read something about 4790k's having issues with prime95 since it overvolts them.

In games it doesn't go over 75 degrees though, so uh.

Edit: Apparently the prime95 issue with haswells is only with the 2nd and 3rd test, 1st (small fft ) should be fine. Hm.


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Bob Barnsen




Posts: 31974
Location: Germoney
PostPosted: Tue, 19th Jul 2016 23:01    Post subject:
Let Memtest run for a few hours.


Also your CPU temps are really bad man! You have no custom cooler installed? Heat paste is still ok or even there? grinhurt

My 2500k OC has 30° in idle, and up to ~64° under load.
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russ80




Posts: 4679
Location: Romania
PostPosted: Tue, 19th Jul 2016 23:06    Post subject:
Bob Barnsen wrote:
Let Memtest run for a few hours.


Also your CPU temps are really bad man! You have no custom cooler installed? Heat paste is still ok or even there? grinhurt

My 2500k OC has 30° in idle, and up to ~64° under load.


Well.. 75 degrees in games. The prime95 test temps werent valid cause it forced way higher vcore in that blend test.

Got the 212 hyper. From what i read it's mostly where it should be.Or maybe not? Very Happy

Haven't replaced the paste in.. 2 yrs? or so.. cant recall. Basically since when the 4790k came out.


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Drowning_witch




Posts: 10818
Location: Strawberry fields
PostPosted: Tue, 19th Jul 2016 23:12    Post subject:
x124 is lack of voltage. either vrin (also called CPU Input Voltage) or vcore. seeing how your stock CPU vcore is already that high (are you reading this correctly? tried different apps?), i'd guess vrin. set to 1.8v and go in 0.010 increments. my 4670k needs 1.85v vrin and 1.225v vcore for 4.6ghz.

though this is the first time I hear about a stock CPU requiring voltage bumps. i'd start with restore defaults in bios first. at stock clocks, the bios defaults should work fine.

1.65v RAM is not a problem for haswell. at most, when OCing you would need to increase the voltage for the memory controler on some mobos(i never had to for my 2400mhz ram). and prime is useless, all you will do is potentially degrade your chip. gaming, gaming, gaming. if that's what you do with the PC, it's the only reliable test of stability that won't degrade your CPU with extremely unrealistic load and temps.

if neither vring nor vcore bumps bring an end to x124, then it's time to look at the PSU, as it could be having issues delivering the required power at load. check that all cables are properly and fully plugged in as well. could be a loose PSU cable.

It's got nothing to do with the OS, cpu paste, mobo drivers, or anything else of that nature, that's for sure, so no need to waste time on that.


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russ80




Posts: 4679
Location: Romania
PostPosted: Tue, 19th Jul 2016 23:16    Post subject:
Thanks for the tips drowning_witch. Will see tomorrow some heavy gaming and if the BSOD happens again.

PSU is a Corsair 850TX V2, will check cables too, output should be fine though.

Anyway, gn and thanks again! Will update in a day or two Smile


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moosenoodles




Posts: 18411

PostPosted: Wed, 20th Jul 2016 00:45    Post subject:
last time i checked 4790k recommends 1.5v ram, not 1.65v.

Recommends? 4.7@1.2 here... I surely wont be putting MY voltages to 1.5 or anywhere near it.
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Drowning_witch




Posts: 10818
Location: Strawberry fields
PostPosted: Wed, 20th Jul 2016 02:54    Post subject:
yeah, official intel spec considers only 1333mhz and 1600mhz at 1.5v compatible with their haswell/haswell e chipsets.

everything else is considered an OC officially.

but obviously that's bullcrap, as faster ram exists and works, and is almost always 1.65v as soon as you get into 2000+mhz range for ddr3.


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8ball




Posts: 587

PostPosted: Wed, 20th Jul 2016 07:17    Post subject:
since you mentioned while playing a game maybe try a different video card or different drivers?
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JBeckman
VIP Member



Posts: 34984
Location: Sweden
PostPosted: Wed, 20th Jul 2016 08:27    Post subject:
moosenoodles wrote:
last time i checked 4790k recommends 1.5v ram, not 1.65v.

Recommends? 4.7@1.2 here... I surely wont be putting MY voltages to 1.5 or anywhere near it.


RAM voltage, not CPU. Smile

My initial OCZ DDR3 1800 RAM had a recommended voltage of 1.95v with warranty covering up to 2.1v so that's what I ran those at with 1t timings and lowered from 8-8-8-24 to 7-7-7-21
(Still set like that now that my sister is using that system nearly ten years since I built it, GPU is updated to a 390X though and CPU is a QX6850 or what it was called.)

Still pretty good for first-gen DDR3 speeds (And still a pretty good timing for DDR3.) but later models could of course do this at much lower voltage although timings have somewhat increased but with DDR4 running at way higher clock speeds timing might not be that important. Razz

EDIT: These things.
http://www.tomshardware.co.uk/ddr3-1800-ram,review-29591-5.html
(Apparently above 2.1v was doable too.)

Quote:

This product is specified at CL8-8-8-24 timings at DDR3-1800 speeds, which is slightly more relaxed when compared to Corsair’s offering. It’s important to note that OCZ specifies its DIMMs for 1.95 V, while Corsair goes for 2.0 V. As a result, the sample we received still has a little overclocking margin, as we could run it at up to DDR3-1900 speed and 2.15 V for over two hours running memory intensive applications without any issues.




As for the BSOD well with Bob's post above just so you know you can to go into the system properties setting and disable automatic reboot if you want a chance to read whatever the message is without looking it up after the PC has rebooted although the error codes can be a bit vague. Smile


As for Russ and the actual problem sorry but I have no idea what that problem could be from though hopefully the voltage adjustments that were recommended will help, XMP RAM profiles should be rock stable as far as I'm aware unless the motherboard bios has some issues but that's about all I can suggest.
(Asus had a few like that were they kept tuning voltage detection and of course also improving CPU model support and support for newer CPU models still supported by the socket used.)
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russ80




Posts: 4679
Location: Romania
PostPosted: Wed, 20th Jul 2016 16:04    Post subject:
8ball wrote:
since you mentioned while playing a game maybe try a different video card or different drivers?


No point since the gpu is fine, replaced my ram yesterday that's the only thing that changed.

Today, so far so good, had no bsods, so maybe the mobo bios update worked, or just coincidence.

@JB yeah, it might have been the bios, if i do get it again tho i'll just try the voltages and go from there.

Thanks all though Smile


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