Overclocker (UK)
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Reg67




Posts: 5432

PostPosted: Thu, 28th Apr 2016 17:51    Post subject: Overclocker (UK)
Has anyone here used Overclockers UK?

https://www.overclockers.co.uk/

I have always used Amazon and Ebuyer in the past, but Ebuyer are, to be honest a bunch of greedy fu**ing arseholes and their customer service is non existent, Amazon have always been OK with regards to faults and returns but are a bit limited on certain things.

So, I have been looking for someone else to provide my PC needs. I have just ordered a few cheap things off Overclockers today, but was wondering if anyone had any experience with regards to faulty goods, returns or just any good or bad experiences?

I appreciate any feedback

Thanks
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Steelone




Posts: 1524

PostPosted: Thu, 28th Apr 2016 17:54    Post subject:
Once had a right to do with them and trying to return a faulty graphics card, but that was back in 2006.

They've probably changed management several times since then.
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Reg67




Posts: 5432

PostPosted: Thu, 28th Apr 2016 17:59    Post subject:
OK, not great so far. Thanks
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sabin1981
Mostly Cursed



Posts: 87805

PostPosted: Thu, 28th Apr 2016 18:01    Post subject:
I've used OCUK plenty of times in the past, back when I actually had income, and they've never been anything but awesome to me - though I admit I never had to send anything back, so I couldn't speak to their customer service Smile
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scaramonga




Posts: 9800

PostPosted: Thu, 28th Apr 2016 19:37    Post subject:
Yeah they are fine, used them quite a few times, but they are bastards when you want to return anything. They wouldn't accept a return on a monitor I got from them once, but I made sure they eventually got it back 6 months later without them knowing about it, under different packaging of course Wink Very Happy Scored a couple of hundred quid outta that one Twisted Evil
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BonerUK




Posts: 2496
Location: Liverpool UK
PostPosted: Thu, 28th Apr 2016 19:39    Post subject:
yep there ok to deal with unless u got to return anything
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Reg67




Posts: 5432

PostPosted: Thu, 28th Apr 2016 19:45    Post subject:
They sound like typical greedy bastards, happy to take your cash but any problems then it's tough. Glad I only bought a few things.
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Mythril




Posts: 704
Location: Playing Hunt: Showdown
PostPosted: Thu, 28th Apr 2016 19:50    Post subject:
OCUK ain't too bad but I tend to use Scan instead.


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cirithungol




Posts: 3482
Location: UK
PostPosted: Thu, 28th Apr 2016 20:38    Post subject:
I've used them in the past and never had a problem, but watch out for the delivery charges. Last time I checked, it was something like £9 (although you can get it for free if you contribute to the forums).


chiv wrote:
don't quote me on that
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Reg67




Posts: 5432

PostPosted: Thu, 28th Apr 2016 20:41    Post subject:
Yeah, I got it next day delivery. I also notice they don't add VAT in the listings, and being in the UK that is a shock once it's added. Still, got to try these places. I will have to post some bollocks on the forum then.
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Steelone




Posts: 1524

PostPosted: Fri, 29th Apr 2016 11:17    Post subject:
From this thread it sounds like I wasn't alone with problems returning things to OCUK.

I've been using scan for a while, but I've heard bad things about their support. I didn't have any problems RMAing a faulty stick of RAM a couple of years back, so not sure.
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Reg67




Posts: 5432

PostPosted: Fri, 29th Apr 2016 11:25    Post subject:
It looks like there is a recurring theme, it appears all online PC parts providers are a bunch of tossers. No surprise really I suppose.

RMAing ?
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Steelone




Posts: 1524

PostPosted: Fri, 29th Apr 2016 11:44    Post subject:
Reg67 wrote:
It looks like there is a recurring theme, it appears all online PC parts providers are a bunch of tossers. No surprise really I suppose.

RMAing ?


RMAing is returning faulty goods.
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dangerouseddy




Posts: 2371
Location: Sheffield, England
PostPosted: Fri, 29th Apr 2016 13:49    Post subject:
ive used overclockers uk before they seemed ok but then again didn't have to send anything back.


The night is dark and the road is long. Come on dead men, return to your homes.
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Reg67




Posts: 5432

PostPosted: Fri, 29th Apr 2016 16:02    Post subject:
Well, the item arrived today in good condition, mind you I did have to send them one of my kidneys to cover the delivery charge.

Thanks for the advice
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scaramonga




Posts: 9800

PostPosted: Sat, 30th Apr 2016 04:10    Post subject:
Reg67 wrote:
Well, the item arrived today in good condition, mind you I did have to send them one of my kidneys to cover the delivery charge.

Thanks for the advice


Let's hope, whatever you bought, never needs to go back Smile In saying that. Monday is a holiday here in UK, so delivery prices will have been hiked up for this week. Gotta watch that one Wink
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Reg67




Posts: 5432

PostPosted: Sat, 30th Apr 2016 07:35    Post subject:
I might just stick with Amazon, they are great for returns even if you have simply changed your mind.
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scaramonga




Posts: 9800

PostPosted: Sun, 1st May 2016 06:00    Post subject:
Yeah. I honestly cant fault Amazon's service. They will take anything back, mostly without question. I also just need to run next door with it now, as their new distribution center is literally peering in my back window Smile Very Happy
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Reg67




Posts: 5432

PostPosted: Sun, 1st May 2016 07:44    Post subject:
An anagram of Overclockers is Clever Crooks....... Ominous indeed Laughing
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Steelone




Posts: 1524

PostPosted: Sun, 1st May 2016 11:14    Post subject:
Never had an issue with Amazon for hardware either. Ordered a fair few things like PSUs from them in recent years.
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