Computer randomly shutting down
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deadpoetic




Posts: 2686
Location: Canada
PostPosted: Thu, 28th Jan 2016 01:25    Post subject: Computer randomly shutting down
It's fucking annoying. Since like 1 months my computer have been randomly shutting down and restarting when I play games. I know it's not a heat issues because CPUID shows that my cpu and at like 40degrees and GPU around 40 degrees too.

What could it be? It only happens when playing games.
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scaramonga




Posts: 9800

PostPosted: Thu, 28th Jan 2016 02:03    Post subject:
I'll take a stab in the dark and say its PSU related Smile
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deadpoetic




Posts: 2686
Location: Canada
PostPosted: Thu, 28th Jan 2016 03:45    Post subject:
Do you think there are any tests I could do to verify that? I know that CPUID shows the voltage but I dont know what are the correct values.

I also have another bug with my computer that may be PSU related too. Sometimes, when I boot my computer and play games, it's like I only have 25% of the power. I use Wildstar launcher has a benchmark to see if my computer is running fine. If it shows 99-100fps at the launcher, it's ok. But sometimes, I run at like 25-30fps. 1 or 2 restarts usually fix that, but I always found it weird and never found a solution. Reinstalled Windows many time, even changed my GPU thinking it could be that.
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Bob Barnsen




Posts: 31974
Location: Germoney
PostPosted: Thu, 28th Jan 2016 04:16    Post subject:
Nvidia card? Then my bet is on their drivers.

I had the same problem about two weeks ago with the drivers, that came out at end of last month: Like PC restarts or randomly freezing during desktop work.
Reverted back to 359.06 and no problems since then.


Enthoo Evolv ATX TG // Asus Prime x370 // Ryzen 1700 // Gainward GTX 1080 // 16GB DDR4-3200
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deadpoetic




Posts: 2686
Location: Canada
PostPosted: Thu, 28th Jan 2016 04:24    Post subject:
Yeah, GTX970 but I havent updated my drivers in like 3 months.
Just downloaded the new beta drivers for the division, we'll see. If not well I guess its PSU related
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Drowning_witch




Posts: 10818
Location: Strawberry fields
PostPosted: Thu, 28th Jan 2016 04:54    Post subject:
check the event log for clues. very likely instability, either PSU, or gpu/cpu OC.

going stock is always a good start if reverting to previously stable drivers doesn't change a thing.
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Breezer_




Posts: 10827
Location: Finland
PostPosted: Thu, 28th Jan 2016 07:59    Post subject:
How old is your PSU and what model it is?
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deadpoetic




Posts: 2686
Location: Canada
PostPosted: Thu, 28th Jan 2016 14:39    Post subject:
About 2-3 years old, Corsair HX850 Gold (850w)

Damn it's annoying.

Just remembered this morning that my PSU is plugged in a powerbar, which is plugged in an extension, which is plugged in the outlet. Gonna try to plus it directly in the outlet tonight, see if that changes something


In the windows log, I got a "Critical Kernel-Power Event ID 41" each time my computer restart.
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moosenoodles




Posts: 18411

PostPosted: Thu, 28th Jan 2016 16:52    Post subject:
Did you by mistake hit the eject gpu system tray option?
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scaramonga




Posts: 9800

PostPosted: Thu, 28th Jan 2016 19:24    Post subject:
moosenoodles wrote:
Did you by mistake hit the eject gpu system tray option?





A 'Kernel event ID 41' is because the system shutdown unexpectedly, which we already know is happening, but MS being MS, not why its occurring Smile
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