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 Posted: Mon, 7th Sep 2015 13:52 Post subject: Dent on the corner of the HDD |
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I purchased a 2TB HDD from Amazon but it was shipped in a sissy plastic bag lined with bubblewrap.   Sadly I wasn't around or else I would have refused the delivery.
Anyway, it is dented on one corner but it got detected when I connected it and ran a WDdiag extended test which it passed. It took 3.5 hours.
I copied some data onto it (around 80gb) and ran a video which played back fine but am not sure what to think about this right now.
Should I return it because of the corner dent? I have 10 days to make a decision before I can't get a refund or replacement.
Another thing which concerns me is that if the drive fails within the 2 years will I be able to get RMA from WD or not?
1 and 2 are still amazing.
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| Posted: Mon, 7th Sep 2015 14:15 Post subject: |
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pic?
| Lutzifer wrote: | | and yes, mine is only average |
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| Posted: Mon, 7th Sep 2015 15:09 Post subject: |
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If S.M.A.R.T. values are ok and diagnostic tests show it as ok and you copy/move/delete etc something and isn't terribly slow, I'd keep it.
TWIN PEAKS is "something of a miracle."
"...like nothing else on television."
"a phenomenon."
"A tangled tale of sex, violence, power, junk food..."
"Like Nothing On Earth"
~ WHAT THEY'RE TRYING TO SAY CAN ONLY BE SEEN ~
http://www.youtube.com/watch?v=CHTUOgYNRzY
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tonizito
VIP Member
Posts: 51444
Location: Portugal, the shithole of Europe.
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| Posted: Mon, 7th Sep 2015 15:37 Post subject: |
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http://crystalmark.info/download/index-e.html
| boundle (thoughts on cracking AITD) wrote: | | i guess thouth if without a legit key the installation was rolling back we are all fucking then |
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Ankh
Posts: 23352
Location: Trelleborg
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| Posted: Mon, 7th Sep 2015 16:18 Post subject: |
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Thanks for the replies, guys. Here is the SMART info:
And here is the album of the dent plus a corner where I found there to be some odd scratches/markings:
https://imgur.com/a/L5qmJ
1 and 2 are still amazing.
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| Posted: Mon, 7th Sep 2015 16:22 Post subject: |
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the dent is on the edge where just the electronics are, so i wouldnt worry about that. but the whole case looks scratched, you most likely got a hard disc someone returned? what about the power on time? the smart results dont show that value on your post
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| Posted: Mon, 7th Sep 2015 16:28 Post subject: |
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I am using WD Data Lifeguard Diagnostics and don't see any column like that there. 
Will install Crystaldisk from Toni's link and post again.
@ Wankh. Just saw your post.
1 and 2 are still amazing.
Last edited by Yuri on Mon, 7th Sep 2015 16:36; edited 3 times in total
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| Posted: Mon, 7th Sep 2015 16:34 Post subject: |
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crystialdisk shows the values yes, if its higher than the time u used it -> send it back. just because you can, not that it is necessary. you paid for a new product, and not a used one
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| Posted: Mon, 7th Sep 2015 16:36 Post subject: |
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The dent was already there, its a 2nd hand one maybe but probably tested for full working order. why worry that just looks like its case damage nothing more.
Of course they do die if dropped from height I dropped a 500gb i got for free first day I had it lol. Rattle Rattle... 
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| Posted: Mon, 7th Sep 2015 16:36 Post subject: |
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1 and 2 are still amazing. |
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| Posted: Mon, 7th Sep 2015 16:39 Post subject: |
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no problems there, its a new one.
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| Posted: Mon, 7th Sep 2015 16:46 Post subject: |
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I generally replace any disks with re-allocated or pending sectors asap, its a clear sign the disk is failing or close to complete failure. With new HDD's run a smart test, do multiple write passes across the entire disk, re-check with another smart test for errors is a good way to weed out a dodgy disk on purchase.
in the case above i would backup what you can and replace that disk.
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| Posted: Mon, 7th Sep 2015 16:48 Post subject: |
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So it's a new disk but I should get it replaced because of the re-allocated sectors?
1 and 2 are still amazing.
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| Posted: Mon, 7th Sep 2015 16:52 Post subject: |
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@Yuri Actually the disk is okay, was looking at the wrong column not raw value.
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tonizito
VIP Member
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Location: Portugal, the shithole of Europe.
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| Posted: Mon, 7th Sep 2015 16:56 Post subject: |
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Seems ok to me 
| boundle (thoughts on cracking AITD) wrote: | | i guess thouth if without a legit key the installation was rolling back we are all fucking then |
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| Posted: Mon, 7th Sep 2015 17:08 Post subject: |
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yep the raw values are the real ones. everything is fine
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| Posted: Mon, 7th Sep 2015 18:20 Post subject: |
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If you decide to keep the HDD, name it "Harvey". You know, for old times sake.
-=the wandering pillow stuffer=-
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| Posted: Mon, 7th Sep 2015 20:21 Post subject: |
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Anyway, I will keep the HDD for a few days to see if everything is alright. Which tests should I run that can run all night?
1 and 2 are still amazing.
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| Posted: Mon, 7th Sep 2015 20:33 Post subject: |
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get hddtune and let it do a complete sector scan. but you dont to do that, values are fine
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| Posted: Mon, 7th Sep 2015 22:12 Post subject: |
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Thanks, will do 
1 and 2 are still amazing.
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konkol84
Posts: 3680
Location: Po(o)land
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| Posted: Sat, 21st May 2016 23:25 Post subject: |
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You should be very careful now with which files you copy to/from the HDD.
Enthoo Evolv ATX TG // Asus Prime x370 // Ryzen 1700 // Gainward GTX 1080 // 16GB DDR4-3200
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ragnarus
Posts: 686
Location: Somewhere in Warsaw Pact
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| Posted: Sat, 21st May 2016 23:38 Post subject: |
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| Bob Barnsen wrote: | | You should be very careful now with which files you copy to/from the HDD. |
Simply not true.
Reallocated Sectors Count S.M.A.R.T. parameter indicates the count of reallocated sectors (512 bytes). When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping and "reallocated" sectors are called remaps. This is why, on a modern hard disks, you will not see "bad blocks" while testing the surface - all bad blocks are hidden in reallocated sectors.
However, the more sectors that are reallocated, the more a sudden decrease (up to 10% and more) can be noticed in the disk read/write speed.
Recommendations
This is a critical parameter. Degradation of this parameter may indicate imminent drive failure. Urgent data backup and hardware replacement is recommended
So to put it simple, observe this attribute. If it starts to rise signifcantly the drive will no longer be safe to keep your data on as it will indicate its slowly "dying". But if it stays like that and wont rise then its more or less safe but I would still have back up of any urgent data from that hdd.
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as the drive (the head) is in parking position the chance to damage it in the transport is low
