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bringiton




Posts: 3727
PostPosted: Thu, 18th Sep 2014 20:04    Post subject: HDD problems (drive only connects on USB 3.0)
Hi guys,

I am having a bit of trouble with one of my external drives.

It is a 2TB 3,5" HDD. I use it to store my media files and hook up to my WDTV.

However, lately the drive looses connection to the WDTV during play. It (sort of) reboots, however files will not play until the media player has been restarted (likely an issue with the media player).

I tested the drive on my PC and first ran Scandisk (or the equivalent on Win7). It found some errors, but this did not make any difference, the error remains.

I looked up the SMART values and this came up:
 Spoiler:
 


This unfortunately does not mean much to me.

The only thing I noticed is that the drive can get really hot (up to 50° C), which seems to be because of a badly designed casing. I could change the case or open it up, but I am not sure if that will help at all.

Can anybody tell me if there is something wrong with my drive? Or should I run some other tests?

“The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion.”
- Albert Camus

Last edited by bringiton on Sun, 12th Oct 2014 10:20; edited 1 time in total
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Frant
King's Bounty



Posts: 24656
Location: Your Mom
PostPosted: Thu, 18th Sep 2014 21:18    Post subject:
I'd send that SMART-data to the support of the HDD-manufacturer.

Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn!

"The sky was the color of a TV tuned to a dead station" - Neuromancer
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bringiton




Posts: 3727
PostPosted: Sun, 12th Oct 2014 10:22    Post subject:
Thanks!

It tried that, they told me it was probably the controller. As am out of warranty, I bought a new external case.

The drive now works again, but ONLY on USB 3.0. It works perfectly fine on that, but as soon as I connect to an USB 2 port, the drive does not show up in Explorer. Windows picks up something of the drive, but in Disc Management it says that the MBR is faulty.
Connect back to USB 3.0 and everything is fine, no MBR error just nothing.

What could THAT be? It is not the external casing, I checked with another HDD. I guess the drive itself is messed up?

“The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion.”
- Albert Camus
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