i had some hard time understanding just exactly what your problem is, but ive experienced the same, especially on some DELL machines.. So far i dont know any solution, but try to google around alittle bit..
You could also try to re-install the drivers for the device..
Not driver proplem i press on eject button to eject a cd and it's dosn't eject .. so i use pin [ preen ] put it on the hole of the Device [ The DVD drive hardware ] and it's hardware proplem not software !
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