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headshot
VIP Member
Posts: 35988
Location: UK
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 Posted: Fri, 19th Aug 2011 23:03 Post subject: eBay/Paypal Advice Please |
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On Friday July 29th I successfully auctioned a brand new still sealed iPhone 4 16Gb on the Vodafone network for £376. The buyer paid the amount by Paypal a couple of hours later. I communicated with the buyer via EBay to thank them for payment and to confirm the address to send to. I then left the buyer feedback, packaged up the iPhone 4 and despatched it the next day on Saturday July 30th by 1st class standard post. On Monday 1st August, I received feedback from the buyer which was 'excellent seller, super fast delivery, highly recommended'.
That was the last I heard of it. I got paid and they received the item.
Today someone with a different name opened a Paypal case against me for the value of £376, which was for the iPhone, stating the item had not been received, 18 days after feedback was left by the buyer.
I checked the buyers account only to find they are no longer a registered EBayer. I checked the Ebayers previous purchases and they were all for iPhones and iPhone related items.
Obviously I cannot view the eBayer that's opened a case against me as I have had no dealings with that account.
I contacted eBay by phone who after 20 minutes advised I need to contact Paypal.
I called Paypal who advised I would need to call back tomorrow to speak to the Claims Department to open a new claim.
Surely after leaving feedback after receiving the iPhone and then closing the account, this person doesn't have a leg to stand on with their pathetic attempt to scam me out of £376?!
May the NFOrce be with you always.
Last edited by headshot on Wed, 24th Aug 2011 20:54; edited 1 time in total
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| Posted: Fri, 19th Aug 2011 23:23 Post subject: |
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I too had some shit with eBay n paypal last year which resulted in me having to close my paypal account.
Me and my ex split, her and her new bf used my eBay/paypal to purchase £460 worth of items.. As soon as I noticed, I tried to cancel and block my paypal account.
I rang paypal and they was useless at helping me.
A month later the £460 doubled to £920 for some reason. I again rang paypal but they was again useless.
I then found out that only 3 of the items they purchased was received which was a total of about £90... But paypal still wanted this £920 off me.
I refused to pay it and cancelled my paypal.
I rang and said why has it doubled? Why do you want that much off me when they had only actually had 3 items worth £90?
They couldn't answer and just wanted the full amount off me!!!
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| Posted: Fri, 19th Aug 2011 23:27 Post subject: |
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^And that's why you keep your money away from your women.
Sense Amid Madness, Wit Amidst Folly
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arw
Posts: 1281
Location: Barry - Wales - (UK)
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headshot
VIP Member
Posts: 35988
Location: UK
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headshot
VIP Member
Posts: 35988
Location: UK
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| Posted: Sat, 20th Aug 2011 01:13 Post subject: |
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Thanks guys. I'll let you know it goes.
May the NFOrce be with you always.
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chiv
Posts: 27530
Location: Behind You...
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| Posted: Sat, 20th Aug 2011 02:51 Post subject: |
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good luck getting it sorted.
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headshot
VIP Member
Posts: 35988
Location: UK
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| Posted: Sun, 21st Aug 2011 16:02 Post subject: |
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Well I rang Paypal during my lunch break as I work all week except Tuesday and Wednesday.
I was put in a queuing system and after being on hold for 16 minutes I gave up. Who knows how much my mobile was charged for that waste of time! Apparently the Paypal Claims department closes at 6.30pm on Saturday and Sunday which is no good for me as I don't finish work until that time.
I've decided to call them Monday when they are open until 8.30pm. Getting increasingly pissed that this is now costing me money.
May the NFOrce be with you always.
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headshot
VIP Member
Posts: 35988
Location: UK
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| Posted: Mon, 22nd Aug 2011 21:14 Post subject: |
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Here we go again. On hold waiting to dispute a Paypal claim. 15 minute queue I was told. Gone through the automated crap and been listening to classical music for just over 40 minutes now. The Claims Department closes in 30 minutes.
What a fucking joke.
May the NFOrce be with you always.
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| Posted: Tue, 23rd Aug 2011 09:02 Post subject: |
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headshot use this number:
Paypal's landline 020 8605 3000 select option 1 to be put through to PayPal (same as calling through 0870 number)
dust.
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headshot
VIP Member
Posts: 35988
Location: UK
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| Posted: Tue, 23rd Aug 2011 09:15 Post subject: |
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Oh thanks mate. I did get an answer after 45 minutes.
They said if I don't have the tracking number the dispute will go in their favour. Which means I'll be £370 out of pocket! What a joke.
Going to the Post Office today and praying they have a tracking number on record!
If I need to call again I'll use that number thanks.
May the NFOrce be with you always.
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chiv
Posts: 27530
Location: Behind You...
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| Posted: Tue, 23rd Aug 2011 11:06 Post subject: |
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i dont deal with paypal, but couldnt you just yank all your money out of paypal? they cant really do anything then, could they?
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Frant
King's Bounty
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Location: Your Mom
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| Posted: Tue, 23rd Aug 2011 11:09 Post subject: |
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| chiv wrote: | | i dont deal with paypal, but couldnt you just yank all your money out of paypal? they cant really do anything then, could they? |
I'm fairly certain they lock the account when a complaint, callback etc. has been filed.
Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn!
"The sky was the color of a TV tuned to a dead station" - Neuromancer
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headshot
VIP Member
Posts: 35988
Location: UK
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| Posted: Tue, 23rd Aug 2011 13:12 Post subject: |
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Yeah there is -minus £370 figure on my account. I dont think I can do anything about it.
I also went to the Post Office and they were unable to provide me with a tracking ID telling me that they do not provide records for items sent by recorded delivery.
They said if it was sent recorded delivery it would have been signed for.
They gave me a missing items form to fill in.
I think Im fucked to be honest.
May the NFOrce be with you always.
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| Posted: Tue, 23rd Aug 2011 13:20 Post subject: |
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wow that is completely fucked. i just sold a jtagged 360 week before last and was going to let the money sit in paypal for a while but fuck that. after reading this thread and i just went and withdrew that shit. i sent it with a tracking number but no signature required. the next 6 won't be going that way.
what a crock of shit. i hope you can keep your money dude.
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| Posted: Tue, 23rd Aug 2011 13:24 Post subject: |
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paypal sucks when you meet a scammer
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headshot
VIP Member
Posts: 35988
Location: UK
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| Posted: Tue, 23rd Aug 2011 15:09 Post subject: |
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what you could do is ( and i did this when selling wow accounts back in the day ) i would send a letter, or in your case at least a box, registered with nothing in it, just to have prove they received "something" in case they tried to scam me.
also, you didnt lose money yet right? once you got the cash, did you transfer it from paypal to bank account? i assume thats why your paypal was at 0 and went to -370?
That case i say screw paypal, keep the account locked, dont give them the 370. you wont be able to use paypal again with the same name or credit card, but you are in your right and paypal wont go bankrupt cause of it.
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headshot
VIP Member
Posts: 35988
Location: UK
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| Posted: Tue, 23rd Aug 2011 15:37 Post subject: |
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Send them an empty box? Arent the dates going to make a difference? I sent the phone almost a month ago now.
I havent lost money yet correct. So you're saying I dont have to give the buyer money back at all? At the expense of losing my Paypal account?
So if they win the dispute Paypal will pay the buyer and I will be left with the minus figure which Ill have to pay back or write off the account?
Hmm.
Would Paypal be happy with me writing the account off or will they not try to get payment some other way?
May the NFOrce be with you always.
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| Posted: Tue, 23rd Aug 2011 15:58 Post subject: |
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| headshot wrote: | Send them an empty box? Arent the dates going to make a difference? I sent the phone almost a month ago now.
I havent lost money yet correct. So you're saying I dont have to give the buyer money back at all? At the expense of losing my Paypal account?
So if they win the dispute Paypal will pay the buyer and I will be left with the minus figure which Ill have to pay back or write off the account?
Hmm.
Would Paypal be happy with me writing the account off or will they not try to get payment some other way? |
I paid for items using Paypal a while ago and for some reason, Paypal didn't take the money from my bank account. My bank kept on authorising payments under the amount I had in my account but the amount of money in my account never changed. Anyway, I ended up owing Paypal a few hundred quid. Paypal sent me a letter asking for payment, locked my account and I never heard from them again. This was years ago.
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headshot
VIP Member
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Location: UK
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| Posted: Tue, 23rd Aug 2011 17:33 Post subject: |
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garus
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| Posted: Tue, 23rd Aug 2011 17:46 Post subject: |
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snip
Last edited by garus on Tue, 27th Aug 2024 21:50; edited 1 time in total
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Frant
King's Bounty
Posts: 24645
Location: Your Mom
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| Posted: Tue, 23rd Aug 2011 17:55 Post subject: |
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i would drop by the scammers house
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headshot
VIP Member
Posts: 35988
Location: UK
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| Posted: Tue, 23rd Aug 2011 18:04 Post subject: |
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Yeah I will do! Maybe they will withdraw their claim. Having said that I dont know for sure Im being scammed. Its just all speculation. There is a lot which doesnt add up but its possible the PayPal owner somehow still didnt receive the phone. I mean it was signed for by 'Chan'. The PayPal guy is 'Quiyang He'.
Maybe Chan signed for the phone and kept it himself. Maybe he is the guys family or neighbour or fuck knows.
And just maybe I am still being targeted for a scam!
May the NFOrce be with you always.
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what better proof is there than them already stating they received it. 
. just read the ebay community forums on how its a bad idea to send items over £46 without using a tracked service preferably one with enough insurance like special delivery. iphones and high value items are scammer magnates im afraid 
