Memory: 6gb (4gb usable)?
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towelie_swe




Posts: 1400

PostPosted: Mon, 19th Oct 2009 11:49    Post subject: Memory: 6gb (4gb usable)?
So, I'm running Windows 7 64 bit, and got 6 gb memory installed. However, in the system information, it says that only 4gb is usable. Anyone know why?
Thanks for any help.
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Cyberia309




Posts: 336

PostPosted: Mon, 19th Oct 2009 12:18    Post subject:
Does your bios report 4 gig or 6 gig? Might be that one of the chips aren't being recognized. That would be the first place i'd start.
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towelie_swe




Posts: 1400

PostPosted: Tue, 20th Oct 2009 14:56    Post subject:
bios only reports 4 gig :/
Any way of finding out which stick it is that's not working without having to move them around loads of times?
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dingo_d
VIP Member



Posts: 14555

PostPosted: Tue, 20th Oct 2009 15:00    Post subject:
What does CPU-Z says?


"Quantum mechanics is actually, contrary to it's reputation, unbeliveably simple, once you take the physics out."
Scott Aaronson
chiv wrote:
thats true you know. newton didnt discover gravity. the apple told him about it, and then he killed it. the core was never found.

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Werelds
Special Little Man



Posts: 15098
Location: 0100111001001100
PostPosted: Tue, 20th Oct 2009 15:19    Post subject:
Get CPU-Z and check which banks have a proper read out in the SPD tab Smile
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NecroViolator




Posts: 921

PostPosted: Tue, 20th Oct 2009 15:28    Post subject:
Maybe MoBo doesnt support more than 4Gig ???
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towelie_swe




Posts: 1400

PostPosted: Tue, 20th Oct 2009 17:15    Post subject:
CPU-Z says:





That doesn't mean anything to me, except that it looks like they are all working? Is it that it's only running dual channels, as it says on the first picture?
And my motherboard is a gigabyte EX58-UD5, which supports up to 12gb of memory, so it's not that.
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dingo_d
VIP Member



Posts: 14555

PostPosted: Tue, 20th Oct 2009 17:49    Post subject:
I might be wrong, but shouldn't you have 4 sticks to have 2x dual channel? I believe you need even pair of ram sticks to have dual channel enabled. Try setting in bios single channel mode...


"Quantum mechanics is actually, contrary to it's reputation, unbeliveably simple, once you take the physics out."
Scott Aaronson
chiv wrote:
thats true you know. newton didnt discover gravity. the apple told him about it, and then he killed it. the core was never found.

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ManMountain




Posts: 793

PostPosted: Tue, 20th Oct 2009 17:51    Post subject:


I'm gathering you've reseated the memory. So as of now, what slots have you inserted the DDR3 memory into? Still in 1,3 and 5? CPU-z is reporting memory is in dual mode and not triple mode.

For Tri-Channel, with 3 memory modules, the memory must be in DDR3 slots 1,3 and 5.
With 4, it's slots 1,2,3 and 5.

Are you using the latest F9E BIOS revision? When machine boots, what does it say about your RAM? Does it mention "Intel Flex memory mode"?
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towelie_swe




Posts: 1400

PostPosted: Tue, 20th Oct 2009 18:04    Post subject:
I've got three sticks in slots 1,3 and 5. I'm assuming I've done something to make the motherboard run in dual mode instead of triple mode. I've no idea what though Confused
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ManMountain




Posts: 793

PostPosted: Tue, 20th Oct 2009 18:15    Post subject:
For compatibility reasons, have you updated to the latest BIOS? Which one of the memory channels in BIOS says N/A?

Has it always shown 4GB or did it ever show 6GB? Have you tried any high overclocks prior?

If checking BIOS settings and all is fine, reseating RAM, flashing to latest BIOS and it still POSTs with 4GB, worse case scenario CPU pin on socket could be damaged or one of the DDR3 channels is damaged or one of the memory modules is faulty.

I know, I'm not much help Shocked
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towelie_swe




Posts: 1400

PostPosted: Tue, 20th Oct 2009 18:21    Post subject:
I haven't updated my BIOS, guess I should try that. Will report back once done.
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towelie_swe




Posts: 1400

PostPosted: Tue, 20th Oct 2009 18:37    Post subject:
Updated the BIOS (didn't think it would be such a painless process, btw Razz), did the trick.

Thanks guys Smile
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ManMountain




Posts: 793

PostPosted: Tue, 20th Oct 2009 18:53    Post subject:
\o/

But yeah flashing via Q-Flash is so easy Smile

Unless you used @bios Shocked
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