|
|
| Page 1 of 1 |
|
|
 Posted: Thu, 27th Sep 2007 18:20 Post subject: Overclockers UK won't honour graphics card warranties. |
|
 |
I bought one of their "own brand" (actually Point Of View) GeForce 6800 GS graphics cards last year and it failed after 17 months. Despite having "3 years warranty" they absolutely refuse to honour the warranty: "Oh, that's just a sticker on the box, we didn't put it there".
The Point Of View website clearly states:
"Point of View doesn't sell directly to end-users. Warranty claims should always be directly handled with the reseller where the product is purchased. Please refer your products packaging for the exact warranty period of your product."
I've been a good customer in the past, spent a lot of money there, but it counts for nothing it seems, their response as to how I might get my card repaired was to put the phone down on me.
Nice people. Beware.
|
|
| Back to top |
|
|
|
|
| Posted: Thu, 27th Sep 2007 19:21 Post subject: |
|
|
dont they have their own unofficial hate forum now ? over cockers something like that
|
|
| Back to top |
|
|
|
|
| Posted: Sat, 29th Sep 2007 09:51 Post subject: |
|
|
That sucks please let us know how you get on! Good luck..
I would of hoped after a year the manufacturer would let you RMA the board..
|
|
| Back to top |
|
|
Jenni
Banned
Posts: 9526
Location: England.
|
| Posted: Tue, 2nd Oct 2007 17:00 Post subject: |
|
|
I wouldn't shop at Over Clockers again. They're a bunch of useless bastards.
www.overcockers.net
|
|
| Back to top |
|
|
|
|
| Posted: Sun, 21st Oct 2007 12:03 Post subject: |
|
|
| Jenni wrote: | I wouldn't shop at Over Clockers again. They're a bunch of useless bastards.
www.overcockers.net |
Agree.
|
|
| Back to top |
|
|
chiv
Posts: 27530
Location: Behind You...
|
| Posted: Sun, 21st Oct 2007 12:26 Post subject: |
|
|
id say your beef is with point of view. it is THEIR warranty from the sound of things, so i dont really accept their statement about not handling warranty claims.. in fact i dont think ive ever had warranty claims handled by resellers, its always the company that makes it... if the warranty is on the box and is also on on the manual inside the box (i guess this is more important than whats on the box, because if warranty is in the manual, you definately know POV are the ones to talk too), id say you should politely contact point of view and tell them the situation, hopefully youll get someone sympathetic...
and yeah, never shop there again, then 
im glad i have never ever (so far, touch wood) had problems getting warranties honored with american companies (im in nz, so im always hesitant to buy from somewhere so far away)
|
|
| Back to top |
|
|
| Page 1 of 1 |
All times are GMT + 1 Hour |
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
Powered by phpBB 2.0.8 © 2001, 2002 phpBB Group
|
|
 |
|
