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aevis
Posts: 522
Location: Absurdia
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Posted: Fri, 2nd Aug 2013 15:12 Post subject: |
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Display drivers up to date?
Tried forcing the laptop to manually check for connected displays (by using the "Detect" button in the display settings)?
Also, the only Fn key that should be needed is the one for external displays, not sure which one it is for that laptop (usually has some kinda of a screen drawn on it). It should switch between displaying the image on internal screen, external screen or both at the same time.
One other thing if all else fails: I know you said the cable worked fine with other devices, but if it's possible to get another one, try it. It's the weirdest thing but I had a DP cable that seemed to work perfectly with my Dell monitor, but refused to identify and display a proper image on my BenQ. I though it was a fault in the monitor but it worked without a hitch when I bought a new cable. Perhaps some displays are more tolerant to faults in cables... not really sure.
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aevis
Posts: 522
Location: Absurdia
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Posted: Sat, 3rd Aug 2013 12:39 Post subject: |
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Drivers were up to date and we did try the detect button in the display settings but it wouldn't detect anything other than the laptop display.
We also had identified the Fn + F3 (i think) combination which allows you to change between the settings you mentioned, but that didn't help at that point.
In the end he managed to solve the issue by trying another Hisense TV he had around which is absolutely identical to the original one, and it worked like a charm (?!?!?!). Problem is solved but it still boggles my mind, so i wouldn't mind if anyone wants to shed some light on the issue.
Thanks for the reply btw ^_^
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