Should've listened better in German class...
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inz




Posts: 11914

PostPosted: Thu, 20th Nov 2008 23:50    Post subject: Should've listened better in German class...
So I ordered the parts for my new comp last week from a german store since the total price difference is quite significant. All went smooth with the order & transaction, no problems there - the order was split into two packages, and I got the UPS tracking codes for both. Kept checking the codes at ups.com every now and then, and only one of the packages had its status updated, but I figured no biggie, probably just a glitch and I'll still get them both at the same time.

But today I got a call from the UPS courier saying that he'd deliver a package tomorrow - just one, he had no idea about any second package (I've no spare parts atm so whatever is in that first package is useless without the rest). So I call the finnish UPS service number and they're none the wiser, just tell me to ask the seller.

Now obviously I sent an e-mail right away, but since apparently they're notorious for slowly answering any emails (if at all), I tried calling them, as well. First two times my call went to an answer machine after a few minutes (of course only in german) and on third try I got cut off when I tried speaking in english (or I just lost the connection, but I doubt it... Actually laughed at that for a bit, english can be scary Very Happy).

I only speak a little german, and understand spoken german even less. And the only german-speaking friend I have is somewhere in Norway, of all places.


Yeah, so.... fuck. Crying or Very sad
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lhzr




Posts: 3902
Location: RO
PostPosted: Fri, 21st Nov 2008 00:14    Post subject:
hey, you still got a pc that you can at least browse on.. you'll make it through another week, 'til they find your email and send the package Wink
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inz




Posts: 11914

PostPosted: Fri, 21st Nov 2008 00:16    Post subject:
Yeah, guess it'll come sooner or later, but I was looking forward to getting it set up for the weekend and playing some L4D with my bro & some other friends. Guess I'll just get drunk and gently fondle those parts that come tomorrow, instead.
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Lutzifer
Modzilla



Posts: 12740
Location: ____________________ **** vegan zombie **** GRRAAIIINNSS _______
PostPosted: Fri, 21st Nov 2008 01:57    Post subject:
if you need someone to fill in for you, gimme a holler via pm =)
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inz




Posts: 11914

PostPosted: Fri, 21st Nov 2008 02:40    Post subject:
Lutzifer wrote:
if you need someone to fill in for you, gimme a holler via pm =)


I'll try again tomorrow morning, but if it seems like a no go, I'll definitely let you know. Read up a bit more user experiences regarding their customer service, and it does seem that not all of them understand english all that well, which also explains their slow answer to english emails..

Really appreciate the offer! Smile
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Lutzifer
Modzilla



Posts: 12740
Location: ____________________ **** vegan zombie **** GRRAAIIINNSS _______
PostPosted: Fri, 21st Nov 2008 02:46    Post subject:
no problem and good luck with your phone-call tommorrow =)
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