3rd SATA Drive Not Being Recognized
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medeirosm




Posts: 289
Location: Canada
PostPosted: Tue, 14th Mar 2006 02:48    Post subject: 3rd SATA Drive Not Being Recognized
Just bought my 3rd SATA drive and it's not being recognized by my comp.

Asus K8N-E Deluxe
2x 120GB Maxtor
1x 200GB Seagate

I have 2 SATA spots on my mobo by my CPU which is where I got 2 of the drives hooked up. I have 4 other SATA spots near the bottom of my mobo where the power for my LED's and USB ports are located.

The 4 spots in question do mention SATA Raid - which has got me fearful that they won't work in the manner I would like them to.

Any ideas?

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BlueEyedPika




Posts: 72

PostPosted: Tue, 14th Mar 2006 05:22    Post subject:
1st- Make sure those secondary SATA Ports are enabled in the BIOS...
...If they are....Make sure the RAID option is disabled in the BIOS for them.
2nd-Make sure the new drive is partitioned...I had 2 drives show up on my POST but NOT in my
Windows explorer 'cause they were not partitioned...Smile

Hope this helps....
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whoKnows
VIP Member



Posts: 2972

PostPosted: Tue, 14th Mar 2006 07:10    Post subject:
If the ports are enabled but still don't work you might want to check if you have SATA2 drives. Many chipsets for AMD cpu's can't handle SATA 2 properly, so try to jumper the drives to SATA 1 instead.
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TheDiggler




Posts: 564

PostPosted: Tue, 14th Mar 2006 08:52    Post subject:
whoKnows wrote:
If the ports are enabled but still don't work you might want to check if you have SATA2 drives. Many chipsets for AMD cpu's can't handle SATA 2 properly, so try to jumper the drives to SATA 1 instead.


Also might want to check if there is a firmware upgrade for the drives also. There is a huge thread over at NVidia about data corruption w/Nforce4 & SATA. Nothing to do with this particular problem but firmware upgrades from the drive manufactures have cleared up a number of issues some have had.
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medeirosm




Posts: 289
Location: Canada
PostPosted: Tue, 14th Mar 2006 12:29    Post subject:
Thanks for the ideas guys.

I can see the drive listed in the BIOS and I check the Computer Management section of admin tools and the drive never shows up.

I gotta get to work now but I will take a furthur look at the RAID settings in the BIOS when I get home - I think that's where the problem lies.
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medeirosm




Posts: 289
Location: Canada
PostPosted: Wed, 15th Mar 2006 00:12    Post subject:
Stuck again...

Here is how the drives are listed in the BIOS

3M-ST3200826AS = Working
4M-Maxtor6Y120M0 = Working
02:60-2Maxtor6Y1 = Not Working

I looked through BIOS and I couldn't find anything that looked like I had RAID on but perhaps I missed something?

Below is a link to a copy of the user guide for my mobo if somebody could take a look at the BIOS section and let me know where I could have gone wrong... (BIOS starts on pg. 64)

K8N-E Deluxe Mobo Guide

Thanks.
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mvvl1




Posts: 58

PostPosted: Wed, 15th Mar 2006 10:48    Post subject:
I wonder if you have BOTH SATA-controllers enabled in the BIOS..... From your mobo guide I see you have a Nvidia and a Silicon Image SATA controller, both capable of RAID.
First you could check in your Windows Settings/Control Panel/System/Hardware/Device Manager whether both controllers are listed there (so Nvidia and Silicon Image). If not one of them is clearly not enabled in your BIOS. To enable in your BIOS:

- restart and open BIOS
- Go to Advanced and then On Board Device (page 4-21)
- Set Silicon Image Mode to SATA Mode (since you do not want a RAID setup)
- Set the OnBoard SATA IDE interface to enabled
- Further down in the same menu you will find Primary Master as RAID, Primary Slave as
RAID etc. Make sure these are disabled (only necessary for RAID sets)
- Exit out on the menu's
- Select EXIT & Save Changes
- Reboot and see if the disk is being recognized in your BIOS. If it is continue and login to Windows were you will probably have to install the SATA-controller's driver (so make sure you have the latest drivers at hand). From there the disk will be recognized and you can setup your partitions



If you still have troubles with this maybe you could swap the disks on the controllers to check whether that new disk is faulty (yes, this is possible, I have 2 WD740GD Raptors and they had to be replaced 2 times eacht in one year!) or not.
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whoKnows
VIP Member



Posts: 2972

PostPosted: Wed, 15th Mar 2006 11:33    Post subject:
Maxtor offers a firmware update for some of it's newer sata 2 drives. They are known to cause problems on nforce chipsets. The models in questions are 6V (DiamondMax 10), 6H (DiamondMax 11), 7V (Maxline III) and 7H (MaxLine Pro 500). Is that one of yours?


Last edited by whoKnows on Wed, 15th Mar 2006 13:33; edited 1 time in total
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medeirosm




Posts: 289
Location: Canada
PostPosted: Wed, 15th Mar 2006 12:41    Post subject:
- mvvl1, my BIOS settings were already set-up to the ones you mentioned

- under 'scsi and raid controllers' in device manager I have the following listed
"Silicon Image SiI 3114 SoftRAID 5 Controller" and "SCSI/RAID Host Controller"

- whoKnows, I have the DiamondMax 9 HD

Also in regards to a bad HD, this is my 3rd one from maxtor within a year and this one in particular is brand new and it being a dud is still a very real possibility.

When I get home I will swap it w/ the other Maxtor and see if it is recognized.


Edit ---------

If it means anything, I also have 2 items listed under 'other devices' which do not have drivers installed:
'Other PCI Bridge Device'
'SM Bus Controller'
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[sYn]
[Moderator] Elitist



Posts: 8374

PostPosted: Wed, 15th Mar 2006 15:23    Post subject:
Try installing the nforce nvidia drivers, as it seems you may not have them installed, which would explain the lack of drive in windows, but not in the bios.
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TheDiggler




Posts: 564

PostPosted: Wed, 15th Mar 2006 16:56    Post subject:
[sYn] wrote:
Try installing the nforce nvidia drivers, as it seems you may not have them installed, which would explain the lack of drive in windows, but not in the bios.


Before you do that however might want to look around here:

http://forums.nvidia.com/index.php?showforum=34

& specifically this thread:

http://forums.nvidia.com/index.php?showtopic=8171
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medeirosm




Posts: 289
Location: Canada
PostPosted: Thu, 16th Mar 2006 00:32    Post subject:
Fuck!

I remember now why I never installed the nForce drivers on my comp - a little late though.

When I last reformatted and put the drivers on it made my computer run like ass - I mean lag when doing anything, as if I have 100 processes running at once.

Needless to say I installed the drivers and now my comp is screwed. I'm gonna try removing the drivers but last time only way I could get comp to work normally again was reformatting... Sad

BTW, drive still not recognized after driver install.
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mvvl1




Posts: 58

PostPosted: Thu, 16th Mar 2006 00:51    Post subject:
All suggestions above are ok, but first you have to make sure this drive is properly identified in the BIOS. Only then matters like "have you installed the latest drivers? did you format the disk" etc. are worth checking.

The order should be:

- HDD recognized in your BIOS
- SATA-controller drivers installed (Nforce)
- HDD recognized in your Windows
- HDD can now be formatted

Also, SATAII issues are not important since your drive is a SATA1 disk.

Does your drive have a power LED? If so, is it turned on when powering up? Can you hear the drive spinning up when (cold)booting?
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medeirosm




Posts: 289
Location: Canada
PostPosted: Thu, 16th Mar 2006 01:11    Post subject:
Ok, crisis averted.

I reinstalled my Catalyst drivers and all is working like it once was.

Other points of info I should mention.

I remembered now that this drive is my old one (it is already formatted NTFS w/ about 20GB of games installed on it already)

My Device manager shows all devices have drivers installed.

Drive shows up in BIOS under the HD section (just like all the others) but it just doesn't show up in windows (checked computer management) and it's not there either.

I'm gonna try another SATA port to see what results i get...


Edit------------
Swapped drive to the SATA port where the other maxtor was working and got the drive working right away.

Next step is to see if maybe it's a bad SATA cable...
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medeirosm




Posts: 289
Location: Canada
PostPosted: Thu, 16th Mar 2006 02:55    Post subject:
OK, I have come to a conclusion and an isolation of the problem.



Any drive w/ any SATA cable in either green circled spots works.

Any drive w/ any SATA cable in any of the red circled spots does not work.


This is what I suspected from the get go but I have no clue how to get it to be recognized beyond the BIOS.

Also, another item to point out.

When a SATA drive is plugged into one of the two green spots it shows up in the following spot in my BIOS



When a SATA drive is plugged into one of the 4 red spots then it no longer shows up in the above location but only is displayed in the following section of the BIOS.



Any ideas on where I go from here guys? Confused
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kosmiq




Posts: 2304
Location: Somewhere
PostPosted: Thu, 16th Mar 2006 03:04    Post subject:
Have you installed Silicon Image drivers for that controller? That could be the problem as they are not part of the nForce driver pack.



Behold his GLORY! Bow for the technical master!
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medeirosm




Posts: 289
Location: Canada
PostPosted: Thu, 16th Mar 2006 03:28    Post subject:
kosmiq wrote:
Have you installed Silicon Image drivers for that controller? That could be the problem as they are not part of the nForce driver pack.


I think I have all the drivers I need.



Last edited by medeirosm on Thu, 16th Mar 2006 16:27; edited 1 time in total
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kosmiq




Posts: 2304
Location: Somewhere
PostPosted: Thu, 16th Mar 2006 05:28    Post subject:
I am not sure you have the correct drivers installed for the SilImage controller. You have the RAID ones and I think there is another set too. Had the same thing with my old nForce 2 motherboard that had Sil3112 controller (yours have 3114). I had to pull a set from Sil's homepage.

Here is something that might help,
http://www.nforcershq.com/forum/problems-with-k8n-e-vt58657.html?highlight=k8n

I would also advice testing different SATA ports on the Sil controller if you haven't already done that (that would mean the 4 red ones or whatever the color was )

Also make sure that you have disabled RAID on all SATA drives options. That should allow you to use JBOD wich seems to be the problem now.

If nothing of that solves it, www.nforcershq.com is a good place to ask at... Smile



Behold his GLORY! Bow for the technical master!
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medeirosm




Posts: 289
Location: Canada
PostPosted: Thu, 16th Mar 2006 07:31    Post subject:
kosmiq wrote:
I am not sure you have the correct drivers installed for the SilImage controller. You have the RAID ones and I think there is another set too. Had the same thing with my old nForce 2 motherboard that had Sil3112 controller (yours have 3114). I had to pull a set from Sil's homepage.

Here is something that might help,
http://www.nforcershq.com/forum/problems-with-k8n-e-vt58657.html?highlight=k8n

I would also advice testing different SATA ports on the Sil controller if you haven't already done that (that would mean the 4 red ones or whatever the color was )

Also make sure that you have disabled RAID on all SATA drives options. That should allow you to use JBOD wich seems to be the problem now.

If nothing of that solves it, www.nforcershq.com is a good place to ask at... Smile


Assuming it's a driver issue - which one(s) would I need from the SI page?
http://www.siliconimage.com/support/supportsearchresults.aspx?pid=28&cid=3&ctid=2&osid=4&


Edit---------

Yup, I also tried diff. "red" ports and they all give same result.

I tried installing 2 diff. driver sets from SI homepage and I can't get them to install.

Do I need to put drivers on a floppy and boot from the Windows CD?
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whoKnows
VIP Member



Posts: 2972

PostPosted: Thu, 16th Mar 2006 09:59    Post subject:
It can't show up under windows if the Bios still says it's not working. That's what it says right?

Quote:
3M-ST3200826AS = Working
4M-Maxtor6Y120M0 = Working
02:60-2Maxtor6Y1 = Not Working


Maybe it's a problem of the SI controller. In general non chipset based controllers are not that good as the ones integrated in the chipset. I think there is not much that you can do, i've looked through your board manual and couldn't find any settings you set wrong. What i would do is to put the Seagate hd on the SI controller and the Maxtor drive on the Nvidia one. You might have to change your boot settings if the Seagate drive is your boot drive. You already have the SI drivers installed, so no need to make a driver disk.
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mvvl1




Posts: 58

PostPosted: Thu, 16th Mar 2006 11:30    Post subject:
I fully agree with whoKnows; forget the drivers as long as that drive does not show up in your BIOS (e.g. try putting a set of new tires to a car without wheels).
Have a look at your manual page 4-21; is the setting RAID Option Rom enabled or disabled?

I suspect the S.I. controller still to be set as a RAID controller because, according to one of the screenies, when you connect a single drive to that controller the BIOS recognizes it as a mirrored array......

What BIOS version do you have currently installed?
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medeirosm




Posts: 289
Location: Canada
PostPosted: Thu, 16th Mar 2006 14:17    Post subject:
whoKnows wrote:
It can't show up under windows if the Bios still says it's not working. That's what it says right?

Quote:
3M-ST3200826AS = Working
4M-Maxtor6Y120M0 = Working
02:60-2Maxtor6Y1 = Not Working


Maybe it's a problem of the SI controller. In general non chipset based controllers are not that good as the ones integrated in the chipset. I think there is not much that you can do, i've looked through your board manual and couldn't find any settings you set wrong. What i would do is to put the Seagate hd on the SI controller and the Maxtor drive on the Nvidia one. You might have to change your boot settings if the Seagate drive is your boot drive. You already have the SI drivers installed, so no need to make a driver disk.


I'm sorry - my BIOS doesn't actually have them displayed as working or not working.

Below is my terrible PhotoShop rendition of what my BIOS kinda looks like.




Basically what I was trying to say that any drive that goes into a 'green' spot is recognized in BIOS as an IDE drive on the following spot in BIOS & will also be displayed in the above location.



If I plug a drive into one of the 'red' spots then it only shows up in the HD list and is not picked up as an IDE drive.

I'm gonna take a look through my BIOS again and write some stuff down.
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whoKnows
VIP Member



Posts: 2972

PostPosted: Thu, 16th Mar 2006 14:28    Post subject:
medeirosm wrote:
If I plug a drive into one of the 'red' spots then it only shows up in the HD list and is not picked up as an IDE drive.

I'm gonna take a look through my BIOS again and write some stuff down.


That's actually correct and means no error! Ide devices of 3rd party controllers don't show up in that list. I have the same thing on my board. I have recently bought an Asus P5LD2-V with an additional onboard ITE Ide controller, and the one drive i have connected to it does not show up on this screen, only on the hd list. So i'm thinking it might be a windows/driver problem after all. But do check out if the Seagte works on the SI controller.
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medeirosm




Posts: 289
Location: Canada
PostPosted: Thu, 16th Mar 2006 14:29    Post subject:
mvvl1 wrote:
I fully agree with whoKnows; forget the drivers as long as that drive does not show up in your BIOS (e.g. try putting a set of new tires to a car without wheels).
Have a look at your manual page 4-21; is the setting RAID Option Rom enabled or disabled?

I suspect the S.I. controller still to be set as a RAID controller because, according to one of the screenies, when you connect a single drive to that controller the BIOS recognizes it as a mirrored array......

What BIOS version do you have currently installed?



RAID Option ROM is Disabled

AMIBIOS
Version: 08.00.09
Build Date: 08/18/04
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kosmiq




Posts: 2304
Location: Somewhere
PostPosted: Thu, 16th Mar 2006 14:46    Post subject:
I don't agree with you saying that 3rd party controllers sucks. The Sil ones are pretty useful and gives decent performance (more than enough for filestoring, music listening, whatever).

You could try to find a modified BIOS for the motherboard that also updates the Sil BIOS. Might be a problem there, and no asus bios updates that one. Check at nforcershq.com for that. Mostly named Uber Bios for K8N-E or similar.

I also think I have gotten a little lost here. Is the drive recognized in BIOS but not windows or it is seen in both but not usable Confused



Behold his GLORY! Bow for the technical master!
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medeirosm




Posts: 289
Location: Canada
PostPosted: Thu, 16th Mar 2006 14:56    Post subject:
whoKnows, I plugged SeaGate into one of the Sil spots and it acted just like the maxtor - meaning it showed up under HD section of BIOS and nowhere else.

kosmiq, the drive shows up in BIOS but not in windows.


Edit-------------

Updated my BIOS to most recent version and no changes to report.
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whoKnows
VIP Member



Posts: 2972

PostPosted: Thu, 16th Mar 2006 16:44    Post subject:
medeirosm wrote:
whoKnows, I plugged SeaGate into one of the Sil spots and it acted just like the maxtor - meaning it showed up under HD section of BIOS and nowhere else.


Like i said, hd's connected to the SI will never show up there. Question is, did it show up under windows?
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medeirosm




Posts: 289
Location: Canada
PostPosted: Thu, 16th Mar 2006 17:20    Post subject:
whoKnows wrote:
medeirosm wrote:
whoKnows, I plugged SeaGate into one of the Sil spots and it acted just like the maxtor - meaning it showed up under HD section of BIOS and nowhere else.


Like i said, hd's connected to the SI will never show up there. Question is, did it show up under windows?


Well my seagate has my Windows partition on it so I couldn't boot past the BIOS with it in the Sil spot. Sad
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kosmiq




Posts: 2304
Location: Somewhere
PostPosted: Thu, 16th Mar 2006 17:24    Post subject:
Still look for a hacked bios that includes an update for the Sil controller too! Asus BIOS's does not update that one!

As the HDD is showing up in BIOS the problem should be a driver one.

Edit: will see if I can find a good driver to use.



Behold his GLORY! Bow for the technical master!
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mvvl1




Posts: 58

PostPosted: Thu, 16th Mar 2006 17:45    Post subject:
I still believe that SIL is configured as RAID. Why would it show up only under the BIOS's boot section (when any of the disks attached to it) as mirror?

Also, I am more than positive that, when connecting a single drive to that SIL it DOES show up under hard disks. After all, you should have the possiblity to set the disk parameters for thos single SATA-drives as well, wouldn't you?
I will give it a try in a few hours on my own mobo. This is a Asus A8N-SLI Deluxe with Nforce and SIL SATA controllers; currently 1 Maxtor Maxline III single drive on the SIL and 2xWD740gd as RAID0 on the Nvidia. I will give it a few swaps like in this thread.
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