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Posted: Wed, 27th Jul 2016 15:56 Post subject: Can't use the free Windows 10 upgrade (Help!) |
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Hi guys,
I have this weird problem. At the moment I'm using windows 8.1 on my Asus Laptop and I have a yellow sign on the windows 10 free upgrade icon next to the clock. When I click on it it says 'Unfortunately this device can't operate windows 10' right of the screen it says there is a compatibility problem. When I click on the report it states that the issue is 'Cisco Systems VPN Adapter for 64-bit Windows' and that it won't work after upgrading to windows 10.
I have uninstalled Cisco VPN but the problem persists. I even tried forcing it to update, but after downloading the necessary files and asking for me to give permission to upgrade to Windows 10 the laptop restarts and it shows a failure for updating.
On the internet I have read that setting windows system to factory settings will solve the issue, but I don't have a windows cd and it seems that usually when you do a reset to factory settings it asks for a windows cd.
So guys since there is only 2 days left of the free upgrade, how can I fix this problem? I would really appreciate your help!
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Posted: Wed, 27th Jul 2016 15:58 Post subject: |
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might even some 3rd party av solution which causes that
but do it clean: just backup your stuff and get a image and reinstall windows clean from a stick. just enter your 8.1 key in the setup, done
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Posted: Wed, 27th Jul 2016 21:55 Post subject: |
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doenst make a difference, its all the same. doesnt matter if you mount an image an run the setup, or use the mediacreationtool to force the upgrade on a system or using windows update. every way is the exact same way, same files and maybe same errors
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Posted: Thu, 28th Jul 2016 13:58 Post subject: |
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Just be thankful you can't upgrade to it, honestly!
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Posted: Thu, 28th Jul 2016 17:00 Post subject: |
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if i have that tool and choose to download it to a usb stick, does that mean i got the upgrade and dont need to actually install it to get the free license upgrade? or maybe i unplug my hds and install it to an old hd
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Posted: Thu, 28th Jul 2016 17:10 Post subject: |
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you need to upgrade/clean install (with entering your old key during setup) with internet access afterwards once
downloading the image via mct doesnt do anything for digital licensing
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