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 Posted: Wed, 27th Jan 2016 12:42 Post subject: Paypal pending payment |
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So I made an order for a headphones and pads from a site, but when paying with Paypal, they took my billing address, and added 30eur delivery, I sent an email that I want the shipping address to be a local one and they sent me a new confirmation with the 30eur gone, but now the payment sits as pending in my Paypal, and I guess I must pay for them to ship it out. How do I process the payment?
| Lutzifer wrote: | | and yes, mine is only average |
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| Posted: Wed, 3rd Feb 2016 17:13 Post subject: Re: Paypal pending payment |
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| StrEagle wrote: | | So I made an order for a headphones and pads from a site, but when paying with Paypal, they took my billing address, and added 30eur delivery, I sent an email that I want the shipping address to be a local one and they sent me a new confirmation with the 30eur gone, but now the payment sits as pending in my Paypal, and I guess I must pay for them to ship it out. How do I process the payment? |
How long ago was it? Maybe the store is just slow and it takes a few days before they ship them out and charge? If not, you're either going to have to call the site itself or Paypal.
I had a situation once where I placed a larger order of several items - the place shipped some of the order, the rest was out of stock. I gave them a few weeks, and called to cancel the remainder of the order. However, Paypal still listed the full amount as pending.
I called Paypal, was on hold for the better part of half an hour, only to be put through to some Asian lady with a heavy grasp of Engrish. She accomplished nothing, so I contacted the store itself and they sorted it out in two minutes flat.
So yea, I'd contact the site itself first. Only if they can't or refuse to help you would I bother calling Paypal, as they're next to useless.
I can never be free, because the shackles I wear can't be touched or be seen.
i9-9900k, MSI MPG-Z390 Gaming Pro Carbon, 32GB DDR4 @ 3000, eVGA GTX 1080 DT, Samsung 970 EVO Plus nVME 1TB
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| Posted: Wed, 3rd Feb 2016 19:02 Post subject: |
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I contacted the site on 29.01
| Quote: | Good afternoon
There is nothing you need to do now, the order has been released and will be sent out for you as soon as possible.
If there is anything else we can help you with, please get in touch and we will do our best to help. |
| Lutzifer wrote: | | and yes, mine is only average |
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