'program'.exe has stopped responding / Display stopped....
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nik_nak




Posts: 314

PostPosted: Tue, 16th Dec 2014 22:59    Post subject: 'program'.exe has stopped responding / Display stopped....
Hi guys,

Thank you in advance to anyone who takes their time to help me on this one, really really appreciated.

Over the summer one or two graphic intensive games would crash with random 'game'.exe has stopped responding errors. This would happen few and far between so it wasn't really that much of an issue.

Recently every game I try and play crashes with the error, sometimes I get an error saying

'Display Driver stopped responding and has recovered'
Display driver NVIDIA Windows Kernel Mode Driver, Version 344.75, stopped responding and has successfully recovered'



Now I thought a random format might solve this, so I've reformatted everything and it still happens. Everything else works fine.

PC Specs:

Windows 7 64bit
Intel Core i7-3770K CPU @ 3.5GHz
16 GB DDR3 Ram
Nvidia GTX 770 - 4GB
128 GB SSD
3TB normal HD


Now with this being a display / graphics problem I've put my old GTX 280 in and it works ok, I've tried the card in a friends computer as well and it works ok

Any help or suggestions would be great, I've never dealt with a problem that hasn't been fixed from reformatting a computer before.

Cheers! Sad
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Mortibus




Posts: 18053
Location: .NL
PostPosted: Tue, 16th Dec 2014 23:03    Post subject:
could be your psu, then again gtx 280 consumes just as much juice
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nik_nak




Posts: 314

PostPosted: Tue, 16th Dec 2014 23:08    Post subject:
The PSU is 700 Watt.

I was thinking it might be the PSU, I might buy a new one and return it straight away if it doesn't solve the problem.
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nik_nak




Posts: 314

PostPosted: Tue, 16th Dec 2014 23:09    Post subject:
Would a PSU cause exe errors though?

I
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Mortibus




Posts: 18053
Location: .NL
PostPosted: Tue, 16th Dec 2014 23:11    Post subject:
it's a driver crash, so yeah, did you tried any other older newer beta drivers?
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nik_nak




Posts: 314

PostPosted: Tue, 16th Dec 2014 23:18    Post subject:
I've had the card for a year, and always downloaded the most up to date drivers as soon as they are released.

I'll try installing some of the older drivers before I buy a new PSU,

Cheers
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Shocktrooper




Posts: 4502

PostPosted: Wed, 17th Dec 2014 08:25    Post subject:
Is the card stock overclocked? A few select games might have problems with that, especially when turbo mode kicks in on top of it.
Install nvidia inspector and reduce the base clock by 80-150mhz then see if it still crashes
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Kaltern




Posts: 5859
Location: Lockerbie, Scotland
PostPosted: Wed, 17th Dec 2014 11:31    Post subject:
Definitely sounds power related - either overclocked too high without enough voltage to supply, or a bad PSU not giving constant juice over the rail, or eben a bad power board on the card itself (which has happened to me...)

Typical troubleshooting; take card to friends and see if same problem, try different PSU (as long as it's more than say, 650w) and see how that goes.

Other things to try - unplug all unnecessary hardware (HDD's, external stuff etc), so you have just the bare essentials for booting into windows - rare occasions of bad hardware sucking too much power can also cause such issues.

Good luck Smile


Playing Valheim every weekday at 10pm GMT - twitch.tv/kaltern

Follow me on Twitter if you feel like it... @kaltern

My system: Ryzen 7 3700x|Gigabyte RTX 2080 Super Windforce OC|Vengeance 3000Mz 16Gb RAM|2x 500Gb Samsung EVO 970 M.2 SSD |SanDisk SSD PLUS 240 GB + OCZ Vertex 2 60Gb SSD|EVA Supernova 650W PSU|Logitech G27 Wheel|Logitech G19 Gaming Pad|SteelSeries Arctis 7|Logitech G502 Proteus Spectrum Mouse + Logitech MX Master Mouse|Razer Blackwidow Chroma X Keyboard|Oculus Quest 2 + Link|Pixio PX7 Prime 165hz HDR & 1x Samsung 24FG70FQUEN 144Hz curved monitor

-= Word to the wise: Having a higher forum post does not mean you are right. =-
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Mortibus




Posts: 18053
Location: .NL
PostPosted: Wed, 17th Dec 2014 11:40    Post subject:
Kaltern wrote:


Typical troubleshooting; take card to friends and see if same problem


nik_nak wrote:
I've tried the card in a friends computer as well and it works ok
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Kaltern




Posts: 5859
Location: Lockerbie, Scotland
PostPosted: Wed, 17th Dec 2014 11:44    Post subject:
Mortibus wrote:
Kaltern wrote:


Typical troubleshooting; take card to friends and see if same problem


nik_nak wrote:
I've tried the card in a friends computer as well and it works ok


Oopsie, didn't see that bit Razz

Leaning towards a power issue if another card is working.

How many 6/4 pin power lines does your 770, and your old 280 take? Does your PSU have dedicted PCI-E cables, or are you using a Y adaptor for 2 molex plugs? That can also cause instability for newer cards that require more power.
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nik_nak




Posts: 314

PostPosted: Wed, 17th Dec 2014 22:01    Post subject:
Both cards take one 6 pin and one 4 pin.

The PSU I'm using is...

OCZ Stealth Xstream II 700W PSU - 6x SATA 2x PCI-E

Bought it in may 2012.

The 4 pin and 6 pin are separate wires that come out the PSU
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Mortibus




Posts: 18053
Location: .NL
PostPosted: Wed, 17th Dec 2014 22:03    Post subject:
you mean 6+8pin, right?
do you have a second pci-e to test the card in?
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nik_nak




Posts: 314

PostPosted: Wed, 17th Dec 2014 22:36    Post subject:
Yeah sorry, 6-8 pin.

I've got it in another PCI-e card now and I'm just about to test the May 2014 drivers...
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Kaltern




Posts: 5859
Location: Lockerbie, Scotland
PostPosted: Wed, 17th Dec 2014 22:56    Post subject:
Dear God, 6/8 pin indeed... What's up with me!

It's a bit odd that one works and not the other...

Does the mb have another pci-e slot to try?


Playing Valheim every weekday at 10pm GMT - twitch.tv/kaltern

Follow me on Twitter if you feel like it... @kaltern

My system: Ryzen 7 3700x|Gigabyte RTX 2080 Super Windforce OC|Vengeance 3000Mz 16Gb RAM|2x 500Gb Samsung EVO 970 M.2 SSD |SanDisk SSD PLUS 240 GB + OCZ Vertex 2 60Gb SSD|EVA Supernova 650W PSU|Logitech G27 Wheel|Logitech G19 Gaming Pad|SteelSeries Arctis 7|Logitech G502 Proteus Spectrum Mouse + Logitech MX Master Mouse|Razer Blackwidow Chroma X Keyboard|Oculus Quest 2 + Link|Pixio PX7 Prime 165hz HDR & 1x Samsung 24FG70FQUEN 144Hz curved monitor

-= Word to the wise: Having a higher forum post does not mean you are right. =-
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nik_nak




Posts: 314

PostPosted: Wed, 17th Dec 2014 23:17    Post subject:
Well, I've just uninstalled the GTX280 drivers using a program called Display Driver Uninstaller,

I've then put the 770 in and installed the drivers

PC now crashes after windows has loaded.

Unbelievable
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nik_nak




Posts: 314

PostPosted: Thu, 18th Dec 2014 00:01    Post subject:
Back on the GTX 280 now
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Mortibus




Posts: 18053
Location: .NL
PostPosted: Thu, 18th Dec 2014 00:18    Post subject:
those driver cleaning apps can cause more problem than they solve, besides you don't need to reinstall drivers, this is not amd Laughing
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nik_nak




Posts: 314

PostPosted: Thu, 18th Dec 2014 00:28    Post subject:
Going to reformat again and start from scratch tomorrow
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nik_nak




Posts: 314

PostPosted: Sun, 28th Dec 2014 19:18    Post subject:
Finally got time to reformat the pc.

Reformatted, first thing I installed was the graphics card drivers.

PC restarts right after the windows boot up screen finishes.




Would it be a good idea to order a new PSU now?
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Mortibus




Posts: 18053
Location: .NL
PostPosted: Sun, 28th Dec 2014 23:49    Post subject:
tried memtest? also check ssd health, install os on a different hdd if you have any
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Cyb3r




Posts: 615
Location: USA
PostPosted: Mon, 29th Dec 2014 11:50    Post subject:
niknak either you got a power leak somewhere or it's the psu itself if you can borrow another psu or have a spare one laying around see if the problem persists


Case: Nanoxia Deep Silence 6 (Black) | MB: Msi X99A Gaming 9 | CPU: i7 5960x
CPU Cooling(temp): Corsair 110i Gtx | PSU: Evga Supernova 1000w | GPU: Gigabyte G1 Gaming 980ti 6gb | RAM: 16gb Ripjaws 4 3200mhz | Screen: Asus MG279Q / LG 23" Ips
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nik_nak




Posts: 314

PostPosted: Mon, 29th Dec 2014 18:59    Post subject:
Mortibus - I've tried both of those options, no joy Sad


Looks like I'm ordering a new PSU, going to get it ordered tonight.
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Cyb3r




Posts: 615
Location: USA
PostPosted: Tue, 30th Dec 2014 00:26    Post subject:
ouch nik_nak that sucks


Case: Nanoxia Deep Silence 6 (Black) | MB: Msi X99A Gaming 9 | CPU: i7 5960x
CPU Cooling(temp): Corsair 110i Gtx | PSU: Evga Supernova 1000w | GPU: Gigabyte G1 Gaming 980ti 6gb | RAM: 16gb Ripjaws 4 3200mhz | Screen: Asus MG279Q / LG 23" Ips
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DXWarlock
VIP Member



Posts: 11422
Location: Florida, USA
PostPosted: Tue, 30th Dec 2014 00:32    Post subject:
have you tried glaring at it..then trying, if that doesn't work curse at it?
those are my first 2 troubleshooting steps before checking parts.


-We don't control what happens to us in life, but we control how we respond to what happens in life.
-Hard times create strong men, strong men create good times, good times create weak men, and weak men create hard times. -G. Michael Hopf

Disclaimer: Post made by me are of my own creation. A delusional mind relayed in text form.
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Mortibus




Posts: 18053
Location: .NL
PostPosted: Tue, 30th Dec 2014 11:57    Post subject:
or russian method

 Spoiler:
 


Last edited by Mortibus on Tue, 30th Dec 2014 20:53; edited 1 time in total
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Cyb3r




Posts: 615
Location: USA
PostPosted: Tue, 30th Dec 2014 19:13    Post subject:
yeah that russian method usual doesn't help much grinhurt


Case: Nanoxia Deep Silence 6 (Black) | MB: Msi X99A Gaming 9 | CPU: i7 5960x
CPU Cooling(temp): Corsair 110i Gtx | PSU: Evga Supernova 1000w | GPU: Gigabyte G1 Gaming 980ti 6gb | RAM: 16gb Ripjaws 4 3200mhz | Screen: Asus MG279Q / LG 23" Ips
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nik_nak




Posts: 314

PostPosted: Tue, 30th Dec 2014 19:24    Post subject:
I'm on the verge of the Russian method haha.


I just don't get why it would be a power issue if it just crashes windows when the drivers are installed.

I've ordered one anyway, time will tell.
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nik_nak




Posts: 314

PostPosted: Sun, 4th Jan 2015 18:59    Post subject:
Just tried to fit the new PSU, they have only gone and sent me a dead one haven't they haha.

Absolutely no power at all.


Going to have to send this back, maybe this is fate just telling me to get a Playstation 4 Confused
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nik_nak




Posts: 314

PostPosted: Tue, 6th Jan 2015 17:49    Post subject:
Have a new PSU now, problem still happens, the PC restarts as soon as the windows load up screen has finished Crying or Very sad
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Mortibus




Posts: 18053
Location: .NL
PostPosted: Tue, 6th Jan 2015 18:25    Post subject:
do you have any extra usb ports plugged in to the mobo, see if all usb ports are intact
try removing your mobo from your case and only attach boot drive see if it boots normally
also try to reset cmos
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