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Posted: Sun, 11th Jun 2017 09:22 Post subject: Weekly BSOD :( |
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Last week I had my first ever BSOD on this system in the 2.5 years since I built it.
BSOD showed nvlddmkm.sys as the culprit. I wrote it off as one-off and blamed it on a driver quirk (was on 382.33 drivers at the time). Was in Firefox when it happened.
Tonight however, after exiting a game, as I was idle on the desktop another one happened. I had to go through the hassle of installing MS SDK and trawling through the minidump file, which I've never done before, out of which all I could decipher from this latest BSOD is:
"Probably caused by : nvlddmkm.sys ( nvlddmkm+27b517 )"
Worth noting that when this one happened tonight I was on 382.53 drivers. So that more or less rules out driver fault, no?
Also worth noting that temperatures on the entire system are fine. No instability/artifacting in games.
I've ran Malwarebytes and Kaspersky TDSS killer - system is clean as a whistle. No issue there.
Since then, I've used DDU Cleaner to wipe and fresh install my GPU drivers.
Assuming that doesn't work, where can I go from there? The main dump file is like 1.37 GB, and Event Viewer is useless, simply showing a kernel pnp error at that time (unexpected system restart).
I'm wondering if it could be MSI Afterburner + RTSS causing the issue. Just recently found out that RTSS was the culprit behind PingPlotter and Minion silently crashing and failing to load. Since then I've updated it from 6.6.0 to 7.0 B19, which resolved that issue. Mainly I use it for temp monitoring + custom fancurve.
I can never be free, because the shackles I wear can't be touched or be seen.
i9-9900k, MSI MPG-Z390 Gaming Pro Carbon, 32GB DDR4 @ 3000, eVGA GTX 1080 DT, Samsung 970 EVO Plus nVME 1TB
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JBeckman
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Posts: 34994
Location: Sweden
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Posted: Sun, 11th Jun 2017 11:43 Post subject: |
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I had this too. It my case it was the GPU dying. And at one point I can only use safe settings.
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Posted: Sun, 11th Jun 2017 13:47 Post subject: |
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JBeckman wrote: | 382.xx
Firefox
Disable hardware acceleration and see what happens.
http://www.nfohump.com/forum/viewtopic.php?p=3053578#3053578
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Open issues
Win10
[Firefox.exe]: Browser errors may occur or the browser may crash with NVIDIA drivers. [200301372]
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Yeah it's not just AMD anymore.
(Just because it's listed for 382.53 doesn't mean it's specific to that driver only, it probably affects earlier drivers from the same branch too.)
That would be my suggestion at least going by these release notes.
EDIT: But the OS should recover from the display driver crashing, bit of a flicker / flash as it happens and possibly some software using 3D acceleration also crashing in the process but a BSOD that at least to me sounds a bit more severe, still it's worth a try I suppose before you downgrade the drivers further to say 370.xx somewhere instead of the current 380.xx which could be tested if the above suggestion fails. |
Yes, try disabling hardware acceleration in Firefox and also change powermanagement mode in the NVidia settings to "prefer maximum performance" and see if it happens again.
The only thing that bothers me, when I had this, it was just always the driver crashing and recovering but never a bluescreen. It's still worth a try though.
2011 - 2016 Build • Fractal Design R5 Titanium (Window) • i5-2500K @ 4,5GHz • Corsair Hydro h115i • ASRock Fatal1ty P67 Performance • 2x4Gb G.Skill Ripjaws F3-10666CL9-4GBRL • EVGA GeForce GTX 970 SSC ACX 2.0+ • Corsair RM550(W) PSU • 2x Samsung 850 Evo (120gb/500gb) •
2018 - x Build • Fractal Design Define R6 Gunmetal • Intel Core i9 9900K • Corsair H150i Pro RGB AIO • Asus ROG MAXIMUS XI HERO • 2x16Gb Corsair Dominator Platinum DDR4-3200 • EVGA GeForce GTX 970 SSC ACX 2.0+ • Corsair HX850i PSU • 1x Samsung 970 Evo M.2, 1x Samsung 860 Evo SATA, 1x Samsung 850 Evo SATA •
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Posted: Sun, 11th Jun 2017 20:42 Post subject: |
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Disabled hardware acceleration, will see what happens.
I was in the Firefox the first time it happened, yea.
However, last night I didn't have Firefox open when the BSOD occurred.
Still, will give it a go. Will report back in a week or so (or sooner if it occurs).
I can never be free, because the shackles I wear can't be touched or be seen.
i9-9900k, MSI MPG-Z390 Gaming Pro Carbon, 32GB DDR4 @ 3000, eVGA GTX 1080 DT, Samsung 970 EVO Plus nVME 1TB
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Posted: Thu, 6th Jul 2017 01:37 Post subject: |
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Just thought I'd post a little update in case anyone was curious...
Haven't had a BSOD in 25 days *knock on wood*, so I'm calling the situation resolved and settling on the fact that it was indeed the NVIDIA driver + Firefox hardware acceleration causing the issue.
Even though Firefox was minimized and Media Player Classic was up the second time it happened.
Go figure.
Anyway, thanks for the help!
I can never be free, because the shackles I wear can't be touched or be seen.
i9-9900k, MSI MPG-Z390 Gaming Pro Carbon, 32GB DDR4 @ 3000, eVGA GTX 1080 DT, Samsung 970 EVO Plus nVME 1TB
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