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 Posted: Sat, 5th Sep 2015 10:01 Post subject: Need help with Steam. Bought games and see it was bought but |
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So I bought some games on sale.
Steam says there was something wrong with the transaction.
So I goto my Bank Account and see the money pulled but Steam says
the transaction didnt go through.
I can clearly see the money pulled from my account.
But who do I contact for this problem ?
Steam has my money.
Thanks.
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Ankh
Posts: 23342
Location: Trelleborg
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Ankh
Posts: 23342
Location: Trelleborg
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| Posted: Sat, 5th Sep 2015 10:13 Post subject: |
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You can check the steam forums
shitloads of new stuff in my pc. Cant keep track of it all.
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| Posted: Sat, 5th Sep 2015 10:30 Post subject: |
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sausje
Banned
Posts: 17716
Location: Limboland, Netherlands
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| Posted: Sat, 5th Sep 2015 11:40 Post subject: |
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So you use a program, sink money into it, but have no clue how to use the program you just sunk money into?! Time to evaluate your priorities on what comes first, education or gaming.... 
Proud member of Frustrated Association of International Losers Failing Against the Gifted and Superior (F.A.I.L.F.A.G.S)
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| Posted: Sat, 5th Sep 2015 12:26 Post subject: |
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lol, what a dick comment. Unnecessary.
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| Posted: Sat, 5th Sep 2015 12:28 Post subject: |
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was kind of a dumb comment.
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| Posted: Sat, 5th Sep 2015 12:59 Post subject: |
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| sausje wrote: | | So you use a program, sink money into it, but have no clue how to use the program you just sunk money into?! Time to evaluate your priorities on what comes first, education or gaming.... |
So you use a brain, sink carbs, proteins and fat into it, but have no clue how to use the brain that you just fed with carbs, fats and proteins?! Time to evaluate your priorities on what comes first, thinking or typing.... |
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chiv
Posts: 27530
Location: Behind You...
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| Posted: Sat, 5th Sep 2015 13:31 Post subject: |
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| Ankh wrote: | Contact Steam ofc  |
ARE.
YOU.
INSANE. |
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| Posted: Sat, 5th Sep 2015 13:32 Post subject: |
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sausje
Banned
Posts: 17716
Location: Limboland, Netherlands
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| Posted: Sat, 5th Sep 2015 14:39 Post subject: |
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out come all the rats again 
Proud member of Frustrated Association of International Losers Failing Against the Gifted and Superior (F.A.I.L.F.A.G.S)
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Morphineus
VIP Member
Posts: 24883
Location: Sweden
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| Posted: Sat, 5th Sep 2015 14:44 Post subject: |
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| sausje wrote: | | out come all the rats again |
Nope, your response was rather twat'ish. And if you are going to lash out... the least you could have done was to try to educate/help them.
What you did doesn't help and it creates a rather crappy environment where someone new wouldn't dare to ask a thing. |
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| Posted: Sat, 5th Sep 2015 15:09 Post subject: |
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sausje has a point. nobody here can help him. but the steamsupport can, nobody else.
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Morphineus
VIP Member
Posts: 24883
Location: Sweden
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| Posted: Sat, 5th Sep 2015 15:14 Post subject: |
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| Janz wrote: | | sausje has a point. nobody here can help him. but the steamsupport can, nobody else. |
Well seeing the OS section, tact was never your strong point so... guess I'm not surprised you agree on his way  |
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garus
VIP Member
Posts: 34200
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| Posted: Sat, 5th Sep 2015 16:10 Post subject: |
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snip
Last edited by garus on Tue, 27th Aug 2024 21:39; edited 1 time in total
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Saner
Posts: 6877
Location: Uk
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| Posted: Sat, 5th Sep 2015 16:45 Post subject: |
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You guys are all mean, sausage will go running to the mods now you mean mean bullys
| ragnarus wrote: |
I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ? |
Saner is not being serious. Unless its the subject of Santa!
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| Posted: Sat, 5th Sep 2015 16:53 Post subject: Re: Need help with Steam. Bought games and see it was bought |
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| NecroViolator wrote: |
Butwho do I contact for this problem ?
Steam has my money.
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yep, he asked HOW sure...
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Saner
Posts: 6877
Location: Uk
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| Posted: Sat, 5th Sep 2015 17:12 Post subject: |
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That could be a language typo
| ragnarus wrote: |
I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ? |
Saner is not being serious. Unless its the subject of Santa!
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Saner
Posts: 6877
Location: Uk
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| Posted: Sat, 5th Sep 2015 18:46 Post subject: |
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No its true, but if you are not fluent in English is an easy mistake to make. It was certainly understandable
| ragnarus wrote: |
I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ? |
Saner is not being serious. Unless its the subject of Santa!
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| Posted: Sun, 6th Sep 2015 07:48 Post subject: |
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Give the guy a break it is possible English is not his first language, it is also blatantly obvious what his problem is and what help he was asking for.
Having said that, I wish him well contacting Steam. They are not the best when it comes to customer support <<<<< British understatement...
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Frant
King's Bounty
Posts: 24643
Location: Your Mom
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| Posted: Sun, 6th Sep 2015 10:13 Post subject: |
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Sometimes a charge may have been made, then broken because of some issue, then it can take a couple of days before the recharge is registered. But contact your bank as well and ask what they can see.
Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn!
"The sky was the color of a TV tuned to a dead station" - Neuromancer
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| Posted: Sun, 6th Sep 2015 11:31 Post subject: |
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Hi everyone.
Yes English isnt my first language. Sorry.
This is the first time in many years Ive had Steam that Ive had this problem.
One person says to wait a few days to see where the money ends up.
In my bank account it says held for Steam, so I thought Steam has the money.
So I will wait I guess.
Thanks for the help.
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sausje
Banned
Posts: 17716
Location: Limboland, Netherlands
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| Posted: Sun, 6th Sep 2015 11:41 Post subject: |
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| Janz wrote: | | sausje has a point. nobody here can help him. but the steamsupport can, nobody else. |
Yeah people don't seem to understand the concept of knowing something before you sink money into it.
Just doesn't make any logical sense why you would sink money into something if you don't even know what to do or who to contact when things go wrong, it's just a really dumb thing to do IMO.
Yeah I should had worded it different maybe, maybe I shouldn't. Sometimes being harsh is the best way to teach someone.
Proud member of Frustrated Association of International Losers Failing Against the Gifted and Superior (F.A.I.L.F.A.G.S)
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| Posted: Sun, 6th Sep 2015 12:13 Post subject: |
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You figured it all out. Good for you.
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Frant
King's Bounty
Posts: 24643
Location: Your Mom
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| Posted: Sun, 6th Sep 2015 12:33 Post subject: |
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| sausje wrote: | | Janz wrote: | | sausje has a point. nobody here can help him. but the steamsupport can, nobody else. |
Yeah people don't seem to understand the concept of knowing something before you sink money into it.
Just doesn't make any logical sense why you would sink money into something if you don't even know what to do or who to contact when things go wrong, it's just a really dumb thing to do IMO.
Yeah I should had worded it different maybe, maybe I shouldn't. Sometimes being harsh is the best way to teach someone. |
You should apply that to yourself sometime. Perhaps you'd be a more sympathetic person.
Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn!
"The sky was the color of a TV tuned to a dead station" - Neuromancer
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| Posted: Sun, 6th Sep 2015 22:49 Post subject: Re: Need help with Steam. Bought games and see it was bought |
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| NecroViolator wrote: | So I bought some games on sale.
Steam says there was something wrong with the transaction.
So I goto my Bank Account and see the money pulled but Steam says
the transaction didnt go through.
I can clearly see the money pulled from my account.
But who do I contact for this problem ?
Steam has my money.
Thanks. |
The money should be back in your account after the weekend. It happens on a lot of stores. Steam sends verification to bank, bank releases money, issue on steam's end. Steam declines fund transfer and the money will end back up in your bank. It's just in a current loop. So maybe by Monday you'll see your money refunded. Sometimes a little longer.
Some banks "hold" that money for 5 business days just to make sure everything ends up working out without issue. None the less, it's just in a loop and I wouldn't sweat it.
Had this happen with Newegg, Amazon, paypal and a few other sites. My money always showed back up after I think like 3 days.
Dunno why people had to go and insult you instead of using less energy and just explaining how that works. |
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