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Kaltern
Posts: 5859
Location: Lockerbie, Scotland
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 Posted: Fri, 3rd Apr 2015 11:25 Post subject: Broadband.... |
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You know you wish you'd never started something when you notice your 80mb line has dropped to 65mb - not exactly third world speeds. But seeing as I'm paying for it, I thought I'd call Sky and get them to perhaps reset the line profile or something.
Now I have an engineer here, who's been looking at the line for an hour, still not got the speed up, and is now organising a shift & lift.
Knowing my luck I'll get an even worse line and be told ' ah that's all we can do I'm afraid'. Plus I bet i have to go through the usual line training.
Sigh.
Playing Valheim every weekday at 10pm GMT - twitch.tv/kaltern
Follow me on Twitter if you feel like it... @kaltern
My system: Ryzen 7 3700x|Gigabyte RTX 2080 Super Windforce OC|Vengeance 3000Mz 16Gb RAM|2x 500Gb Samsung EVO 970 M.2 SSD |SanDisk SSD PLUS 240 GB + OCZ Vertex 2 60Gb SSD|EVA Supernova 650W PSU|Logitech G27 Wheel|Logitech G19 Gaming Pad|SteelSeries Arctis 7|Logitech G502 Proteus Spectrum Mouse + Logitech MX Master Mouse|Razer Blackwidow Chroma X Keyboard|Oculus Quest 2 + Link|Pixio PX7 Prime 165hz HDR & 1x Samsung 24FG70FQUEN 144Hz curved monitor
-= Word to the wise: Having a higher forum post does not mean you are right. =-
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| Posted: Fri, 3rd Apr 2015 12:30 Post subject: |
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It wouldn't surprise me if they charged for the engineer callout too >_>
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Kaltern
Posts: 5859
Location: Lockerbie, Scotland
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| Posted: Fri, 3rd Apr 2015 12:45 Post subject: |
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No, doesn't seem they will... turns out they have detected my router appears to drop out for 4-5 hours a day every day since 2 weeks ago, so I'm going through all m equipment to figure out why - Fibre DLM will go back to normal with a stable connection. Just can't think whats causing it.
Playing Valheim every weekday at 10pm GMT - twitch.tv/kaltern
Follow me on Twitter if you feel like it... @kaltern
My system: Ryzen 7 3700x|Gigabyte RTX 2080 Super Windforce OC|Vengeance 3000Mz 16Gb RAM|2x 500Gb Samsung EVO 970 M.2 SSD |SanDisk SSD PLUS 240 GB + OCZ Vertex 2 60Gb SSD|EVA Supernova 650W PSU|Logitech G27 Wheel|Logitech G19 Gaming Pad|SteelSeries Arctis 7|Logitech G502 Proteus Spectrum Mouse + Logitech MX Master Mouse|Razer Blackwidow Chroma X Keyboard|Oculus Quest 2 + Link|Pixio PX7 Prime 165hz HDR & 1x Samsung 24FG70FQUEN 144Hz curved monitor
-= Word to the wise: Having a higher forum post does not mean you are right. =-
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| Posted: Fri, 3rd Apr 2015 13:04 Post subject: |
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I never use the supplied router, with any connection. It's usually shite.
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| Posted: Fri, 3rd Apr 2015 15:02 Post subject: |
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he's probably got fttc like me which means you have to use openreach's fibre modem afaik.
The night is dark and the road is long. Come on dead men, return to your homes.
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Saner
Posts: 6877
Location: Uk
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| Posted: Fri, 3rd Apr 2015 16:20 Post subject: |
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up too. the more people who sign up the slower the sync and speed will become, and that's before you consider congestion, fttc always slows as people sign up.
surprised they sent out an engineer to be honest, if he finds a fault home side (or no fault found) don't be surprised if ye is billed. sky should have advised that before booking the visit tbh.
| ragnarus wrote: |
I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ? |
Saner is not being serious. Unless its the subject of Santa!
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Saner
Posts: 6877
Location: Uk
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| Posted: Fri, 3rd Apr 2015 16:21 Post subject: |
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| dangerouseddy wrote: | | he's probably got fttc like me which means you have to use openreach's fibre modem afaik. |
more and more are shipping there own VDSL routers now, nowt stopping people buying a good one though.
| ragnarus wrote: |
I saw things like that in here and in other "woman problems" topics so...... Am I the only one that thinks some authorities needs to be alerted about Saner and him possibly being a rapist and/or kidnapper ? |
Saner is not being serious. Unless its the subject of Santa! |
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Kaltern
Posts: 5859
Location: Lockerbie, Scotland
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| Posted: Fri, 3rd Apr 2015 17:18 Post subject: |
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Sky have this highly annoying thing about embedding the login details within the router firmware. And, they seem to lock the connection to the MAC of the router too. Basically I can't use a different one.
The guy did do a lot of testing, made a lot of calls, but eventually came back with that answer - Sky had no clue, it doesn't appear I will be charged, especially if the router is at fault.
And it isn't congestion - it has been confirmed there is a DLM cap on the line due to the excessive re-syncing every day. I have no idea why, but I'll be keeping a very close eye on my router logs and connection status from now on. DLM should reset back to normal after a few weeks.
Playing Valheim every weekday at 10pm GMT - twitch.tv/kaltern
Follow me on Twitter if you feel like it... @kaltern
My system: Ryzen 7 3700x|Gigabyte RTX 2080 Super Windforce OC|Vengeance 3000Mz 16Gb RAM|2x 500Gb Samsung EVO 970 M.2 SSD |SanDisk SSD PLUS 240 GB + OCZ Vertex 2 60Gb SSD|EVA Supernova 650W PSU|Logitech G27 Wheel|Logitech G19 Gaming Pad|SteelSeries Arctis 7|Logitech G502 Proteus Spectrum Mouse + Logitech MX Master Mouse|Razer Blackwidow Chroma X Keyboard|Oculus Quest 2 + Link|Pixio PX7 Prime 165hz HDR & 1x Samsung 24FG70FQUEN 144Hz curved monitor
-= Word to the wise: Having a higher forum post does not mean you are right. =-
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